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5GHZ won't show up on any Devices except my pc??

5GHZ won't show up on any Devices except my pc??

5GHZ won't show up on any Devices except my pc??
5GHZ won't show up on any Devices except my pc??
2025-07-24 17:40:32 - last edited 2025-08-04 01:37:53
Tags: #Network Connectivity #Installation #Firmware Update #OneMesh
Model: Archer AX3000  
Hardware Version: V4
Firmware Version: 1.1.2 Build 20241014 rel.59971(5553)

I’m facing an issue with my router’s 5GHz Wi-Fi. The 5GHz network doesn’t show up on any of my devices except my PC. I’ve already tried every setting in the Tether app, including changing channels, security settings, and channel widths, but the problem persists. The only time I can connect my phone to 5GHz is when I make a change to the Wi-Fi settings in the Tether app—then a pop-up appears allowing me to choose between 2.4GHz and 5GHz. However, once I turn my phone’s Wi-Fi off and back on, the 5GHz network disappears again. Interestingly, it works flawlessly on my PC. Could you please help me figure out what might be causing this issue? Thank you for your support!

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#1
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1 Accepted Solution
Re:5GHZ won't show up on any Devices except my pc??-Solution
2025-08-01 08:56:50 - last edited 2025-08-04 01:37:53

  @Joseph-TP 

 

changing channel width to 20/40/80MHZ and channel to 146 Fixed it, Thanks.

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#5
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Re:5GHZ won't show up on any Devices except my pc??
2025-07-25 08:51:20

Hello @Vergil443 ,

Welcome to our community.

 

Have you changed wireless name and channel settings before?

 

Please try the troubleshooting steps below:

1. Check the WI-FI lights; if they are off, press the WI-FI/WPS button on the back of the router for about 5- 10 seconds until the lights flash, then confirm whether the WI-FI can be detected when the lights are stable.
2. If WI-FI lights are on, open the Tether App, go to More > Wi-Fi Settings, and make sure the 2.4G/5G network is enabled and not hidden.
3. If you are only seeing the 2.4GHz network (TP-Link_XXXX), not the 5GHz network (TP-Link_XXXX_5G), please disable the "Smart Connect" feature.
4. Check whether all your devices can't see the TP-LINK WI-FI, if only certain devices, update the driver or system on your wireless client device.
5. Try another Router with your wireless devices for a comparison.

 

 

Check Out the Latest Posts: △Pre-release Firmware for Archer AX50 Introduces New Parental Control Features and Enhancements △Pre-release Firmware for Archer AX80 Supports EasyMesh in AP Mode, DoH/DoT, ECO Mode, and More △Introducing AI QoS: Elevate Your Gaming Experience on the Archer GE800 Gaming Router △Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN △Tether KidShield Test Recruitment - Safeguarding Children's Online Experience
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#2
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Re:5GHZ won't show up on any Devices except my pc??
2025-07-25 11:13:14

  @Joseph-TP 

 

1. Wifi Lights are on and wifi is working 

2. Both 2.4ghz and 5ghz are enabled and not hidden

3. Smart connect is disabled as i explained in my post 5GHZ works fine and flawlessly on my PC and On Pc alone it wont show up in any other Devices my phones r 2x Iphone 16 Pro Max , Vivo x100 Pro and tvs are TCL C755 and A755 all these devices support 5G and i can see other 5Ghz wifis.

4. All my other devices see 2.4ghz only except my pc which sees 5ghz and works fine

5. The previous bnet 5g router i had i was able to connect all my devices on 5g and it showed on all the devices on which i cant see the tp link ax55's 5g

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#3
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Re:5GHZ won't show up on any Devices except my pc??
2025-07-28 02:27:11 - last edited 2025-07-28 02:27:38

Hello@Vergil443 ,

Thank you for getting back to me.

 

Please change the wireless channel to another one. You may refer to Changing Channel and Channel Width on a TP-Link Router (new logo).
In addition, please change channel to avoid interference. For 5 GHz wireless client devices, adjust the 5GHz channel width to 80MHz or 40MHz, etc.

 

Check Out the Latest Posts: △Pre-release Firmware for Archer AX50 Introduces New Parental Control Features and Enhancements △Pre-release Firmware for Archer AX80 Supports EasyMesh in AP Mode, DoH/DoT, ECO Mode, and More △Introducing AI QoS: Elevate Your Gaming Experience on the Archer GE800 Gaming Router △Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN △Tether KidShield Test Recruitment - Safeguarding Children's Online Experience
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#4
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Re:5GHZ won't show up on any Devices except my pc??-Solution
2025-08-01 08:56:50 - last edited 2025-08-04 01:37:53

  @Joseph-TP 

 

changing channel width to 20/40/80MHZ and channel to 146 Fixed it, Thanks.

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#5
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Re:5GHZ won't show up on any Devices except my pc??
2025-08-04 01:39:02

Hello@Vergil443 ,

I am so glad to hear that you resolved your issue.

Please feel free to contact us if you have further questions.

Check Out the Latest Posts: △Pre-release Firmware for Archer AX50 Introduces New Parental Control Features and Enhancements △Pre-release Firmware for Archer AX80 Supports EasyMesh in AP Mode, DoH/DoT, ECO Mode, and More △Introducing AI QoS: Elevate Your Gaming Experience on the Archer GE800 Gaming Router △Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN △Tether KidShield Test Recruitment - Safeguarding Children's Online Experience
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#6
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