Router doesn’t getting WiFi

Router doesn’t getting WiFi

Router doesn’t getting WiFi
Router doesn’t getting WiFi
2025-07-29 12:24:00 - last edited 2025-08-08 09:30:25
Model: Archer C6U  
Hardware Version:
Firmware Version:

Power on (green color)

4nos green l

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#1
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1 Accepted Solution
Re:Router doesn’t getting WiFi -Solution
2025-07-30 06:31:00 - last edited 2025-08-08 09:30:25

Hello@kokooo471982 ,

Welcome to our community.

 

If you are experiencing issues with your devices not detecting the Wi-Fi network of your TP-Link Archer Router, or only can detect 2.4G, or 5G, please follow the troubleshooting steps below:

1. Check the WI-FI lights, if they are off, press the WI-FI/WPS button on the back of router for about 5-10s until the lights flashing, then 
    confirm whether the WI-FI can be detected when lights are stable.
2. If WI-FI lights are on, open the Tether APP, go to More > Wi-Fi Settings, and make sure the 2.4G/5G network is enabled and not 
    hidden.
3. If you are only seeing the 2.4GHz network (TP-Link_XXXX), not the 5GHz network (TP-Link_XXXX_5G), please disable the "Smart 
   Connect" feature.
4. Check whether all your devices can't see the TP-LINK WI-FI, if only certain devices, update the driver or system on your wireless client 
    device.
 5. Try another Router with your wireless devices for a comparison.

 

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#3
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2 Reply
Re:Router doesn’t getting WiFi
2025-07-29 12:24:49
Doesn’t get wifi
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#2
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Re:Router doesn’t getting WiFi -Solution
2025-07-30 06:31:00 - last edited 2025-08-08 09:30:25

Hello@kokooo471982 ,

Welcome to our community.

 

If you are experiencing issues with your devices not detecting the Wi-Fi network of your TP-Link Archer Router, or only can detect 2.4G, or 5G, please follow the troubleshooting steps below:

1. Check the WI-FI lights, if they are off, press the WI-FI/WPS button on the back of router for about 5-10s until the lights flashing, then 
    confirm whether the WI-FI can be detected when lights are stable.
2. If WI-FI lights are on, open the Tether APP, go to More > Wi-Fi Settings, and make sure the 2.4G/5G network is enabled and not 
    hidden.
3. If you are only seeing the 2.4GHz network (TP-Link_XXXX), not the 5GHz network (TP-Link_XXXX_5G), please disable the "Smart 
   Connect" feature.
4. Check whether all your devices can't see the TP-LINK WI-FI, if only certain devices, update the driver or system on your wireless client 
    device.
 5. Try another Router with your wireless devices for a comparison.

 

Recommended Solution
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  0  
#3
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