Camera rotation blocked

Camera rotation blocked

Camera rotation blocked
Camera rotation blocked
2025-08-04 18:45:21 - last edited 2025-08-15 08:35:14
Model: Tapo C500  
Hardware Version:
Firmware Version:

Camera rotation is blocked. When I pan the camera to the left, it locks and won't move back. Manual rotation works without issues.

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#1
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1 Accepted Solution
Re:Camera rotation blocked-Solution
2025-08-05 07:40:12 - last edited 2025-08-15 08:35:14

  @CeeKay2020 

Hi,
Please check if the steps below will be helpful.
    1. Go to the camera's Device Settings > Pan & Tilt page, tap the Pan & Tilt Correction button to reset the camera to default, then check if you can pan or tilt the camera in the Tapo app.
    2. Reboot your camera, and then check if the pan & tilt feature works.
Best Regards

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#2
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3 Reply
Re:Camera rotation blocked-Solution
2025-08-05 07:40:12 - last edited 2025-08-15 08:35:14

  @CeeKay2020 

Hi,
Please check if the steps below will be helpful.
    1. Go to the camera's Device Settings > Pan & Tilt page, tap the Pan & Tilt Correction button to reset the camera to default, then check if you can pan or tilt the camera in the Tapo app.
    2. Reboot your camera, and then check if the pan & tilt feature works.
Best Regards

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#2
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Re:Camera rotation blocked
2025-08-19 05:07:39

  @CeeKay2020 I m also facing same problem. Kindly help me with steps 544hemanth@gmail.com

 

 

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#3
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Re:Camera rotation blocked
2025-08-19 10:48:47

  @Lakshmana_VZM  

Hi,
You can test if the tips in this post are helpful.
Best Regards

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#4
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