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Solution Unable to Enable 6GHz Wi-Fi on Deco XE75 Pro V2&V3

Solution Unable to Enable 6GHz Wi-Fi on Deco XE75 Pro V2&V3

SolutionUnable to Enable 6GHz Wi-Fi on Deco XE75 Pro V2&V3
Unable to Enable 6GHz Wi-Fi on Deco XE75 Pro V2&V3
2025-08-20 03:31:20
Tags: #Highlighted Thread #6 GHz #Official

This Article Applies to:

Deco XE70/75 Pro_V2/V3

 

 

Phenomenon Description：

Recently, several users reported that the 6GHz WIFi can't be enabled on the Deco. The 6GHz band is greyed out, and when trying to enable it on the Deco APP, it reported an error "Failed. Please try again later".

 

 

Available Solution:

An official version will be released later to fix it. If you happen to run into a similar issue, please install the following version first:

Deco XE70/XE75 Pro V2&V3 1.2.14_build_20250818_Beta

 

Update Advice:

 

▶Check What's Currently Going on With Deco ▶Parental Control Upgrade on HomeCare Models ▶Deco BE85 1.2.0 Enhanced Mesh Backhaul Stability and Device Roaming Experience ▶Deco BE65/BE65 Pro 1.2.0 Enhanced Mesh Network Stability and System Security ▶Deco BE75 1.1.0 Added WireGuard VPN, Manual Channel Selection and More Try to leave a Message if urgent help is required.
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#1
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6 Reply
Re:Unable to Enable 6GHz Wi-Fi on Deco XE75 Pro V2&V3
2025-08-26 03:04:35

  @David-TP  does this work for XE75 (non pro) version? Any big updates this calendar year? XE75 is also feeling neglected.  

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#2
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Re:Unable to Enable 6GHz Wi-Fi on Deco XE75 Pro V2&V3
2025-08-26 07:13:18

  @Dsulli37 

Hi, it doesn't work for the non-pro version. Did you run into a similar issue on your Deco XE75?

Best regards.

▶Check What's Currently Going on With Deco ▶Parental Control Upgrade on HomeCare Models ▶Deco BE85 1.2.0 Enhanced Mesh Backhaul Stability and Device Roaming Experience ▶Deco BE65/BE65 Pro 1.2.0 Enhanced Mesh Network Stability and System Security ▶Deco BE75 1.1.0 Added WireGuard VPN, Manual Channel Selection and More Try to leave a Message if urgent help is required.
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#3
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Re:Unable to Enable 6GHz Wi-Fi on Deco XE75 Pro V2&V3
3 weeks ago

  @David-TP I have a similar issue on BE65 sold in Taiwan

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#4
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Re:Unable to Enable 6GHz Wi-Fi on Deco XE75 Pro V2&V3
3 weeks ago

  @TonyTW 

Hi, nice to see you again.

Have you updated the Deco BE65_V2 to the 1.2.0 version? I think the 1.2.0 version has also fixed this issue.

Wait for your reply.

Best regards.

▶Check What's Currently Going on With Deco ▶Parental Control Upgrade on HomeCare Models ▶Deco BE85 1.2.0 Enhanced Mesh Backhaul Stability and Device Roaming Experience ▶Deco BE65/BE65 Pro 1.2.0 Enhanced Mesh Network Stability and System Security ▶Deco BE75 1.1.0 Added WireGuard VPN, Manual Channel Selection and More Try to leave a Message if urgent help is required.
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#5
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Re:Unable to Enable 6GHz Wi-Fi on Deco XE75 Pro V2&V3
3 weeks ago
Yes, but it still shows the same error.
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#6
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Re:Unable to Enable 6GHz Wi-Fi on Deco XE75 Pro V2&V3
3 weeks ago

  @TonyTW 

Hi, thanks for the update. I noticed you already created a ticket with the technical support, and after consulting the senior engineer, he is helping us request a beta firmware now. Once the beta firmware is ready, the engineer will update the email as soon as possible.

Thank you very much for your time and patience.

Best regards.

▶Check What's Currently Going on With Deco ▶Parental Control Upgrade on HomeCare Models ▶Deco BE85 1.2.0 Enhanced Mesh Backhaul Stability and Device Roaming Experience ▶Deco BE65/BE65 Pro 1.2.0 Enhanced Mesh Network Stability and System Security ▶Deco BE75 1.1.0 Added WireGuard VPN, Manual Channel Selection and More Try to leave a Message if urgent help is required.
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#7
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Highlighted Thread 6 GHz Official
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