New H500 Hub HDD issues

New H500 Hub HDD issues

New H500 Hub HDD issues
New H500 Hub HDD issues
Saturday
Model: Tapo H500  
Hardware Version: V1
Firmware Version: 1.3.1 Build 20250822 rel.65691

Hi all

 

Ok After updating my Old Hub to the new one the transisioning from one to the other seemed pretty good however ive had a few issues when the recordings from my camera and doorbell cant be accesssed. when ive come hoem to look at the problem the HDD is so hot its unbelievable, Ive gone through 2 1TB hard drives now in it and it seems like the H500 is cooking them. Ive now tried another SSD to see what happens with that. Yes the ones i used before were old 2.5" laptop hard drives but they shouldnt be failing like they are. I was hoping upgrading to the new hub would give me some stability regards recordings but so far ive had issues. can anyone help?

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Re:New H500 Hub HDD issues
Yesterday

  @Sean69 

 

What are the models of your HDDs? Are they a model in our tested list? Hard Drive Compatibility List for Tapo H500

Tapo P110M Matter 1.3 Release Energy Monitoring through Matter ▶ Smart HomeBase Tapo H500 - Even More Powerful Smart Hub ▶ First Smart Switch Module! Tapo S112 Smart Switch Module with Roller and Switch Dual ModesTapo Camera Image Style & Image Brightness Try out a different image style for your camera!
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