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Two Tapocare accounts on 2 different email addresses

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Two Tapocare accounts on 2 different email addresses

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Two Tapocare accounts on 2 different email addresses
Two Tapocare accounts on 2 different email addresses
2025-09-07 12:54:57 - last edited 2025-09-26 08:31:08
Model: Tapo C560WS  
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Ok, so I have a football club which I have Tapo cameras for CCTV. This account was setup in my personal email address and the login passed to other football club admin members.

 

Since doing this, I liked the cameras so invested in several tapo cameras for my home.

 

I need the tapocare plans setup for the club and my home but to be two seperate accounts.

 

I need to share the home acccount with my family and the club account with club admin.

 

I would like to see both locations and cameras in the same Tapo app. 

 

Is it possible to maybe add a second account? what is the best way to handle this?

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Re:Two Tapocare accounts on 2 different email addresses-Solution
2025-09-08 11:42:04 - last edited 2025-09-26 08:31:08

  @SnosRap75 

Hi,
A Tapo camera can only be bound to a TP-Link account. In your usage scenario, please refer to the following tips.

 

Case 1:

  1) If you do not mind that your TP-Link account (registered with your personal email address) is shared with other club admins, the camera settings and the TP-Link account on your club side do not need to change.
  2) At home, you can register a new TP-Link account with a new email address, log in to the Tapo app with the new account, and then configure the cameras installed in your home. If you want to enjoy the Tapo Care service in your home, please subscribe to the new Tapo Care service with the new account.
  3) To switch TP-Link accounts, please go to the Tapo app > Me > View Account page to log out of the Tapo app. Then, log in with another TP-Link account to view other cameras.

 

Case 2:

  1) If you do not want to share your TP-Link account (registered with your personal email address) with your club admins, you can remove the cameras from the Tapo app after logging into the Tapo app with your account to factory reset the cameras and unbind them from your TP-Link account. 
  2) Then, on your club side, register a new TP-Link account with a new email address, log in to the Tapo app with the new account, and configure the cameras installed in your club. If you want to enjoy the Tapo Care service in your club, please subscribe to the new Tapo Care service using the new account.
  3) On your home side, you can configure the cameras after logging in to the Tapo app with your TP-Link account, then add them to the subscribed Tapo Care service to enjoy the service.
 

Best Regards

>> Smart Home: Introduction to Common Smart Action Scenarios for Tapo Cameras >> Tapo Camera Day/Night Mode Selection Guide: Best Settings Recommendations for Different Scenarios >> Enhance Your Tapo App Experience: Introduction to Several Practical Features >> Troubleshooting for Tapo Camera's Privacy Mode Automatic Activation
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Re:Two Tapocare accounts on 2 different email addresses-Solution
2025-09-08 11:42:04 - last edited 2025-09-26 08:31:08

  @SnosRap75 

Hi,
A Tapo camera can only be bound to a TP-Link account. In your usage scenario, please refer to the following tips.

 

Case 1:

  1) If you do not mind that your TP-Link account (registered with your personal email address) is shared with other club admins, the camera settings and the TP-Link account on your club side do not need to change.
  2) At home, you can register a new TP-Link account with a new email address, log in to the Tapo app with the new account, and then configure the cameras installed in your home. If you want to enjoy the Tapo Care service in your home, please subscribe to the new Tapo Care service with the new account.
  3) To switch TP-Link accounts, please go to the Tapo app > Me > View Account page to log out of the Tapo app. Then, log in with another TP-Link account to view other cameras.

 

Case 2:

  1) If you do not want to share your TP-Link account (registered with your personal email address) with your club admins, you can remove the cameras from the Tapo app after logging into the Tapo app with your account to factory reset the cameras and unbind them from your TP-Link account. 
  2) Then, on your club side, register a new TP-Link account with a new email address, log in to the Tapo app with the new account, and configure the cameras installed in your club. If you want to enjoy the Tapo Care service in your club, please subscribe to the new Tapo Care service using the new account.
  3) On your home side, you can configure the cameras after logging in to the Tapo app with your TP-Link account, then add them to the subscribed Tapo Care service to enjoy the service.
 

Best Regards

>> Smart Home: Introduction to Common Smart Action Scenarios for Tapo Cameras >> Tapo Camera Day/Night Mode Selection Guide: Best Settings Recommendations for Different Scenarios >> Enhance Your Tapo App Experience: Introduction to Several Practical Features >> Troubleshooting for Tapo Camera's Privacy Mode Automatic Activation
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