Camara Tapo C510w notifica por fuera de las zonas de deteccion

Camara Tapo C510w notifica por fuera de las zonas de deteccion

Camara Tapo C510w notifica por fuera de las zonas de deteccion
Camara Tapo C510w notifica por fuera de las zonas de deteccion
a week ago
Model: Tapo C510W  
Hardware Version: V2
Firmware Version: 113

Hola,

La camara me manda alertas y notificaciones cuando detecta movimiento por fuera de las zonas de deteccion configuradas

Saludos

 

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#1
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4 Reply
Re:Camara Tapo C510w notifica por fuera de las zonas de deteccion
Monday

  @JuanMa1765 

Hi,
Typically, you can refer to the following instructions to troubleshoot if the detection feature does not work properly.
What to do if the Detection feature is not working on the TP-Link Camera?
 

For the reported detection behavior, please confirm the following information for further analysis.
  1. On the camera's Device Settings > Detection page, please send us the screenshots of the Detection page and the pages of the enabled detection types. 
  2. Please send us a video showing the reported false detection behavior.
You can upload the video and pictures to your cloud server (such as Google Drive), generate a download link, and send it to me (@Solla-topee) via a private message.
 

Best Regards

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#2
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Re:Camara Tapo C510w notifica por fuera de las zonas de deteccion
Monday

  Hi @Solla-topee

I will send the information requested

 

Thanks 

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#3
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Re:Camara Tapo C510w notifica por fuera de las zonas de deteccion
Monday
Hi, Information sent in private Thanks !
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#4
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Re:Camara Tapo C510w notifica por fuera de las zonas de deteccion
Tuesday

  @JuanMa1765 

Hi,
Thank you for providing the picture and video. I have escalated your case to our tech team, and they will contact you via email to further assist you. Please wait patiently.
Best Regards

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#5
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