Tapo 320ws sd card not detected after power cut

Tapo 320ws sd card not detected after power cut

Tapo 320ws sd card not detected after power cut
Tapo 320ws sd card not detected after power cut
Sunday - last edited Monday
Model: Tapo C320WS  
Hardware Version:
Firmware Version:

I have 2 Tapo 320ws, my problem is I need to reinsert the ad cards so it gets detected again after a power cut which is very inconvenient.

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#1
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2 Reply
Re:Tapo 320ws sd card not detected after power cut
Tuesday

  @NiveaM 

Hi,
Please confirm the following information about the reported case.

 

  1. Do you have the reported behavior only after a power outage, or does it occur even when you reboot the camera via the Tapo app?
  2. What's the model number and capacity of your SD card?
  3. When did you buy the camera, and when did the reported behavior start occurring?
  4. After a power outage, if the SD card can't be detected by the camera, will it be detected after you go to the camera's Device Settings > Reboot Camera page to reboot the camera?

 

Best Regards

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Re:Tapo 320ws sd card not detected after power cut
16 hours ago

  @Solla-topee 

  1. Do you have the reported behavior only after a power outage, or does it occur even when you reboot the camera via the Tapo app? Yes, only when power outage occur.

  2. What's the model number and capacity of your SD card? Lexar 633x 64gb

  3. When did you buy the camera, and when did the reported behavior start occurring? I received the camera 08/24, installed 1 week after, busy at work. Issue occured when I posted this in forum.

  4. After a power outage, if the SD card can't be detected by the camera, will it be detected after you go to the camera's Device Settings > Reboot Camera page to reboot the camera? No, reboot do not work. The only way it will get detected again is when I reinserted the card on card slot. 

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#3
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