Hub Recording Playback

Hub Recording Playback

Hub Recording Playback
Hub Recording Playback
2 weeks ago
Model: Tapo H500  
Hardware Version: V1
Firmware Version: 1.31

Hi,

 

Slightly odd one - I have a handful of cameras all using Loop recording to save their clips to the H500, which is wired into the router (no continuous recording).

 

When I try and playback any clips recorded by the C720, it fails to do so saying the "Network is Unstable" but when I try to playback anything recorded by say, the C210 or TD21, it works fine - but the recordings for all devices are stored on the Hub's 1TB HDD and not the camera, so why is there a difference seeing regards clip playback, as the data should be coming from the same H500 hub?

 

Incidentally, live footage coming from direct any camera works perfectly.

 

TIA!

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Re:Hub Recording Playback
Friday

  @Zooropean83 

 

Try to download the video, see if you can watch it locally in the Tapo app. How to save and download videos from Tapo devices

 

Go to camera's Device Settings page, find Network Connection. Check what the signal strength (RSSI rate) of this Tapo C720 is. Did you enable WiFi backup feature for it on the H500? Is it currently connected to the hub or the router? 

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