Parental Controls not remembering settings, devices or blocking the internet when manually set to.
Parental Controls not remembering settings, devices or blocking the internet when manually set to.
Recently had a firmware update forced on me, system worked well until this.
After the firmware update, previous features have been placed behind a paywall. Ho hum, it is what it is.
Since the update, the app will no longer remember devices placed in profiles (or remove any added in error?!?), ignores whether the MAC is set to phone and duplicates entries, will not block the internet when manually set, displays 'blocked' when the devices still have internet access.
I have paid for HomeShield (as this is obviously what TP-Link are aiming for), rebooted devices, the network and each individual unit. I have uninstalled the app and re-installed.
Is there any chance someone could help?
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Thank you very much. I'll wait for your good news after the factory reset.
The system logs have also been forwarded to the senior engineer for further analysis. They will update the email as soon as possible.
Best regards.
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