TPLINK AX50 1.1.1 Build 20250917 rel.63889(4555)

TPLINK AX50 1.1.1 Build 20250917 rel.63889(4555)

36 Reply
Re:TPLINK AX50 1.1.1 Build 20250917 rel.63889(4555)
23 hours ago

 

 

Hi,   @NLV 

 

According to TP-Link’s policy, unfortunately, I can’t share the firmware file directly.

To get it properly, you’ll need to open a support ticket or ask mod to escalate your case to the appropriate department.

 

When contacting support, I recommend that you mention FORUM 844776 in your message.

That way, the support agent handling your case will know it needs to be escalated, since this issue has already been discussed in the forum.

 

Several users have reported instability issues with firmware 1.1.1, and TP-Link support has already provided them with a bridge firmware that allows rolling back to a stable version. However, because of company policy and confidentiality, those users are not allowed to share the file publicly.

 

Otherwise, it’s very likely you’ll only receive a basic response, like the one I initially got (changing DNS, replacing the Ethernet cable, and testing a direct connection), and your case may remain unresolved until it’s escalated

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#38
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Re:TPLINK AX50 1.1.1 Build 20250917 rel.63889(4555)
16 hours ago

  @SharkLatan 
TY

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#39
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Re:TPLINK AX50 1.1.1 Build 20250917 rel.63889(4555)
11 hours ago

Hello@Alohomora ,

 

Is your network topology as below: 

HUAWEI EG8010H--AX50)))((( clients.
 

(Note: — stands for wired connection,)))((( stands for wireless connection )

 

What is the network connection type on the AX50? PPPOE or dynamic IP? Have you set bridge mode on the HUAWEI EG8010H? 

Have you tried the firmware that our team sent you on October 29th?

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#40
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Re:TPLINK AX50 1.1.1 Build 20250917 rel.63889(4555)
11 hours ago

Hello @NLV ,

Thanks for your feedback.

 

May I know if your network topology diagram is as follows:

ISP modem—router )))((( client devices

(Note: — stands for wired connection,)))((( stands for wireless connection )

 

Please tell me who your ISP is? What is the model of the ISP modem( or ONT)?

Please let me know the type of internet connection on your router: PPPoE or dynamic IP.

 

I will send you the firmware via Message, and let me know if it can restore stability to the router.

 

 

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#41
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Re:TPLINK AX50 1.1.1 Build 20250917 rel.63889(4555)
6 hours ago

  @Joseph-TP 
 

Dynamic IP address.
ISP — router (the router periodically stops transmitting the signal completely).
I am from the CIS countries, and I do not know the device model.
Today I woke up and saw the red indicator on the router again, just like before.
After a reboot, the problem temporarily disappears.

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#42
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Re:TPLINK AX50 1.1.1 Build 20250917 rel.63889(4555)
5 hours ago

I've got also issues with the router since the firmware update.

It cannot even reach 1gigabit anymore over the cable, when connecting my modem directly to my pc there's no issue and I reach the solid 1gigabit, but as soon as the router comes in between it now reaches around 700mbit (with effort). This wasn't the case with the older version firmware.

I've tried reaching out to support like others, mentioned this topic, but they refuse to give it to me and when I questioned why, they just closed the ticket and ignored me.

So could you please also send me the method to revert back to the older firmware please?

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#43
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