VPN Manual set up on AX1500 Gigabit Wi-Fi 6 Router stuck in status "Connecting" help

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VPN Manual set up on AX1500 Gigabit Wi-Fi 6 Router stuck in status "Connecting" help

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
VPN Manual set up on AX1500 Gigabit Wi-Fi 6 Router stuck in status "Connecting" help
VPN Manual set up on AX1500 Gigabit Wi-Fi 6 Router stuck in status "Connecting" help
2025-10-26 14:30:21 - last edited 2025-11-16 15:09:51
Model: Archer AX1500  
Hardware Version: V1
Firmware Version: 1.2.1 Build 20250729 Rel. 73566(4555)

I need help to understand why this is stuck on connecting ?

 

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1 Accepted Solution
Re:VPN Manual set up on AX1500 Gigabit Wi-Fi 6 Router stuck in status "Connecting" help-Solution
2025-10-29 10:26:43 - last edited 2025-11-16 15:09:51

Hello @The_TW_Band ,

Welcome to our community.

 

May I know what VPN is? Like OpenVPN client or Wiguard VPN?

 

Please try the following suggestions for your case:

1. Check your VPN configuration:

• Make sure all VPN settings (server address, username, password, configuration files) are entered correctly.
• If you are using OpenVPN, verify that the .ovpn file works properly on your computer before importing it to the router.

 

2. Firmware and feature support:
Ensure your router's firmware is updated to the latest version.

 

3.Remote devices may fail to connect to the VPN server due to incorrect settings or unsupported protocols.
Sometimes devices connect but cannot access the internet or local resources. This could be due to routing or firewall settings.

Welcome to Our Community! Get the latest posts: △New Firmware for Archer GE550/GE650 V1 Introduces AI-QoS, EasyMesh IoT Expansion, and More! △New Firmware Releases for Archer BE805 V1/BE450 V1 to Support VPN Merge, New ECO Mode, and More! More posts, please see: △ Get the Ongoing Pre-release Firmware for Wi-Fi Routers Here— Subscribe for Updates! Urgent problems with your Wi-Fi Router, Range Extender, or DSL Modem? Please reach out via private Messages or @Joesph-TP in your new thread directly. Click Or ☆Recommended Solution if the post/answer helps.
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Re:VPN Manual set up on AX1500 Gigabit Wi-Fi 6 Router stuck in status "Connecting" help-Solution
2025-10-29 10:26:43 - last edited 2025-11-16 15:09:51

Hello @The_TW_Band ,

Welcome to our community.

 

May I know what VPN is? Like OpenVPN client or Wiguard VPN?

 

Please try the following suggestions for your case:

1. Check your VPN configuration:

• Make sure all VPN settings (server address, username, password, configuration files) are entered correctly.
• If you are using OpenVPN, verify that the .ovpn file works properly on your computer before importing it to the router.

 

2. Firmware and feature support:
Ensure your router's firmware is updated to the latest version.

 

3.Remote devices may fail to connect to the VPN server due to incorrect settings or unsupported protocols.
Sometimes devices connect but cannot access the internet or local resources. This could be due to routing or firewall settings.

Welcome to Our Community! Get the latest posts: △New Firmware for Archer GE550/GE650 V1 Introduces AI-QoS, EasyMesh IoT Expansion, and More! △New Firmware Releases for Archer BE805 V1/BE450 V1 to Support VPN Merge, New ECO Mode, and More! More posts, please see: △ Get the Ongoing Pre-release Firmware for Wi-Fi Routers Here— Subscribe for Updates! Urgent problems with your Wi-Fi Router, Range Extender, or DSL Modem? Please reach out via private Messages or @Joesph-TP in your new thread directly. Click Or ☆Recommended Solution if the post/answer helps.
Recommended Solution
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#2