For some reason, when I have checked for updates via the deco app over the last few days, it on occasions disconnects all connecting to my deco routers and takes some time for them to come back online.
I have updated the ios app to the latest version (3.10.12) but it still happens.
Hi, thank you very much for the feedback.
Could you please refer to this link to help me submit the App log:
Have you noticed the main Deco X60 turn red during the disconnection?
Wait for your reply.
Best regards.
@David-TP I have done this now. Lady me know.
Thank you very much for the App logs.
How about the LED status on the main Deco?
Would it also turn solid red during the disconnection?
Wait for your reply.
Best regards.
@David-TP I can't say I've noticed but I wasn't looking, if it does it again I will see what the colours are.
it seems to be when ever i try to search for new software firmware and then I have a few minutes of no connection. My iPhone still say I'm connected to the wifi but just no connection in general
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