Hello,

I'm using an EX520 router as the main router (EasyMesh Controller) and I have an AX10 used as extender (EasyMesh Agent). While the connection between the two routers is wireless, everything works fine, but due to the obstacles between them I set up a wire (Cat 6).

Speed gets better while using the wire but I'm getting timeouts from time to time (while monitoring with ping to a known address like www.google.com) also at some point (I'm unable to tell exactly, but it is usually hours) the led on the wire connection turns orange and remains like this until I restart the AX10 router.

I did a factory reset to the to the AX10 router and restarted the setup from scratch, I also changed the cable between the two routers without any change.
Any ideas on what might be the cause, or anything I can try?

Thanks!