Deco X50 2.4GHz does not work when the signal is weak

 

 

I am facing several serious issues with the Deco X50 (Firmware Version 1.3):

 

 

 

1. 2.4GHz Wi-Fi Speed Problem

 

The 2.4GHz band does not provide proper speed.

 

Only when I stay very close to the Deco unit, the speed becomes somewhat normal.

 

Even then, the speed is not stable at all.

 

 

 

 

 

2. Speed Comparison with Archer C6 V4

 

Using the same ISP and same distance, the performance difference is huge:

 

 

 

Deco X50 2.4GHz speed: 500 KB/s – 2 MB/s (sometimes even lower)

 

 

 

Archer C6 V4 2.4GHz speed: around 12 MB/s (≈ 96 Mbps)

 

How is this possible with the same connection and same location?

 

Many customers may stop using the Deco series because of issues like this.

 

 

 

 

 

 

 

3. Missing Feature – Daily/Monthly Data Usage per Device

 

The Archer C6 V4 shows daily and monthly traffic usage per device.

 

But Deco X50 (v1.3) does not support this very important feature.

 

I will send you a sample screenshot as well.

 

 

 

 

 

 

 

My Request:

 

Please fix these issues as soon as possible.

 

Kindly inform me when you will release the next firmware update —

 

at least the expected month or timeline for the update.

 

 

 

Thank you.