D235 very slow
Why this door bell is so slow to answer when there is a call?
WiFi connection is quite good, I was previously using a much cheaper doorbell in the same position and it worked much better.
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Hi,
Please confirm the following information for the reported phenomenon.
1. Is the phenomenon that when someone presses the doorbell, you will receive a ring call on your phone, and it's slow to load the camera's live view page in the Tapo app after you answer the doorbell video call?
If so, how long does the D235 take to load the live view page?
If not, please describe the phenomenon you experience in detail.
2. Please provide us with the Tapo D235's firmware version and the Tapo app version.
3. When you go to the camera's live view page directly in the Tapo app, does the page load quickly？
4. What's the model number and OS version of your phone? You may try a different phone and check if the same phenomenon persists.
5. On the doorbell camera's Device Settings > Device Info page, please tap the Wi-Fi icon and check the RSSI value.
Best Regards
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