Tapo C545D incorrect detections

Tapo C545D incorrect detections

Tapo C545D incorrect detections
Tapo C545D incorrect detections
Saturday
Model: Tapo C545D  
Hardware Version: V1
Firmware Version: Version:1.1.4 Build 251125 Rel.63565n

Hi all

This camera keeps detecting dogs as a person detection. I only have human detection enabled and have put it at the lowest sensitivity. I have also corrected the past events where it thinks it detected a person but in fact it was a dog and have corrected the event type to pet. 

 

Is anyone else experiencing issues with incorrect detections types? 

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Re:Tapo C545D incorrect detections
Yesterday

  @Auug 

Hi, 
You can refer to the instructions below to troubleshoot.
What should I do if my Tapo camera triggers false detection?
 

If the same phenomenon persists, please confirm the following information.
  1. Please go to the camera's Device Settings > Detection page, send us the screenshots of the Detection page, the detection zones page, and the person detection type page.
  2. Please send us a video showing that the camera detects a dog as a person. You can upload the video and screenshots to your cloud server (such as Google Drive), generate a download link, and send it to me (@Solla-topee) via a private message.
 

Best Regards

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