GXE75 - AXE5400 TRIBAND - 6GHZ QUEST 3 DISCONNECTS

GXE75 - AXE5400 TRIBAND - 6GHZ QUEST 3 DISCONNECTS

GXE75 - AXE5400 TRIBAND - 6GHZ QUEST 3 DISCONNECTS
GXE75 - AXE5400 TRIBAND - 6GHZ QUEST 3 DISCONNECTS
a week ago - last edited Saturday
Model: Archer GXE75  
Hardware Version: V1
Firmware Version: 1.1.0 Build 20251017 rel.64550(4155)

As I'm sure many of us are aware, the GXE75 has current issues regarding the Quest 3 / Pro & the 6Ghz channel in the form of disconnections and Ping spikes depending on current firmware.

Issues with firmware version -  Archer GXE75_V1_1.0.5 Build 20241217 *AND BELOW* were fixed

Issues with firmware version - 
Archer GXE75_V1_1.1.0 Build 202510107 BETA 

Both the 5Ghz & 6Ghz channels seem to be affected by the 160MHz band.

THIS LEADS TO SEVERE PING SPIKING ON BOTH CHANNELS AND CAN BE RECREATED EASILY


 

PING SPIKES CAN ALSO HAPPEN REGARDLESS UPON DEVICE SLEEP/WAKE - THIS INCLUDES DESKTOP STREAMING VIA VD/STEAM/META & DOES NOT STABILIZE - THIS HAPPENS ON BOTH 5 & 6GHZ CHANNELS

 

As another user had mentioned in the post - https://community.tp-link.com/us/home/threads/topic/845440
"Setting the 6G to 20/40/80 hz enables to quest pro to use it without issue, both headsets can't be on 6G at the same time though otherwise they have latency issues"


This seems to hold true, however; I'd connected my phone to the 6ghz channel to test if it was possibly an issue due to the device type (Multiple quests, etc) but this doesn't seem to be the case. Having another device connected to the 6ghz channel at all, regardless of usage seems to cause instability on the network. This happens regardless of TWT / MU-MIMO being enabled or disabled.
(Note that smart connect is disabled and all SSIDs are separate to avoid confusion)

 

I then tested with another smartphone to make sure (Pixel 6) and yet again, had the exact same issue. It doesn't seem to be a factor of what the device is doing, more that it's on the same channel at all. From what I've tested, manually choosing the channel (disabling PSC & choosing best channel in regards to least interference) also doesn't seem to make a difference in this case.

 

As mentioned, this is on the current Beta firmware so mileage may vary, but PLEASE sort this out. It's insanely frustrating & losing a 2.5gbps port by purchasing an AXE75 instead, just to have a stable experience, is such a headache.

 

 

 




 

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Re:GXE75 - AXE5400 TRIBAND - 6GHZ QUEST 3 DISCONNECTS
a week ago - last edited Saturday

I have the same router and would have the same random disconnects but it would usually only happen when I first turned on the headset and rarely when in game so I've installed the beta branch, I get >500 latency now on 6G with both 160mhz and 80mhz. I was able to get it stable with 80mhz but then I went into the meta settings to adjust my room boundary then went back into VD and had a massive 250+ latency spike constantly. I haven't been able to get it working on 6G after this. Haven't tested 5G since it's going to be a much worse experience. 

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