Default position

Manincage

2026-01-26 19:58:13 - last edited 2026-02-03 02:19:35

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Registered: 2026-01-26

Default position

2026-01-26 19:58:13 - last edited 2026-02-03 02:19:35

Model: Tapo C560WS

Hardware Version:

Firmware Version:

Camara default position keeps changing from setup on it's own it keeps having to be re adjusted and picture retaken. Anyone know how to contact tapo for a sofware sortout?

1 Accepted Solution

Solla-topee

2026-01-27 09:59:49 - last edited 2026-02-03 02:19:35

Posts: 18892

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Re:Default position-Solution

2026-01-27 09:59:49 - last edited 2026-02-03 02:19:35

@Manincage

Hi,
You can check if the following instructions are helpful.
What to do if the Tapo Pan/Tilt camera can't return to its original position properly after tracking
Best Regards

>> Smart Home: Introduction to Common Smart Action Scenarios for Tapo Cameras >> Tapo Camera Day/Night Mode Selection Guide: Best Settings Recommendations for Different Scenarios >> Enhance Your Tapo App Experience: Introduction to Several Practical Features >> Troubleshooting for Tapo Camera's Privacy Mode Automatic Activation

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Solla-topee

2026-01-27 09:59:49 - last edited 2026-02-03 02:19:35

Posts: 18892

Helpful: 3192

Solutions: 4246

Stories: 11

Registered: 2020-05-19

Re:Default position-Solution

2026-01-27 09:59:49 - last edited 2026-02-03 02:19:35

@Manincage

Hi,
You can check if the following instructions are helpful.
What to do if the Tapo Pan/Tilt camera can't return to its original position properly after tracking
Best Regards

Default position

Default position

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