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IPv6 and Andorid

IPv6 and Andorid

IPv6 and Andorid
IPv6 and Andorid
2026-02-11 15:35:32 - last edited 2026-03-30 15:56:03
Tags: #IPv6 #Firmware Update #Feature Request #Network Connectivity
Model: EX820v  
Hardware Version: V1
Firmware Version: 0.3.0 3.1.9 v6087.0 Build 250124 Rel.60047n

I'm having issues with this router and IPv6 with my Android phone - I cannot get an external IPv6 connection.

 

I've been down a rabbit hole with this and think it may be due to a low RA, but I can't change this.

I know this router is an ISP-only model, but I bought this from an old ISP who don't exist any more, so I don't have a support option to go to with them.

Is there a fixed firmware for this router?

 

IPv6 test on PC IPv6 test on PC connected via Ethernet IPv6 test on phone connected to same router

 

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1 Accepted Solution
Re:IPv6 and Andorid-Solution
2026-02-12 03:11:46 - last edited 2026-03-30 15:56:03

Hello @Bostonjunk ,

Welcome to our community.

 

As you said, this is an ISP-only model; the troubleshooting advice we can offer may be very limited.

First, please ensure IPv6 is correctly configured. Please refer to the BBA VoIP Router_User Guide (From page 16)

 

You can also contact Local Support to see if there is more help available.

 

Welcome to Our Community! Get the latest posts: △New Firmware for Archer GE550/GE650 V1 Introduces AI-QoS, EasyMesh IoT Expansion, and More! △New Firmware Releases for Archer BE805 V1/BE450 V1 to Support VPN Merge, New ECO Mode, and More! More posts, please see: △ Get the Ongoing Pre-release Firmware for Wi-Fi Routers Here— Subscribe for Updates! Urgent problems with your Wi-Fi Router, Range Extender, or DSL Modem? Please reach out via private Messages or @Joesph-TP in your new thread directly. Click △ Or ☆Recommended Solution if the post/answer helps.
Recommended Solution
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#2
1 Reply
Re:IPv6 and Andorid-Solution
2026-02-12 03:11:46 - last edited 2026-03-30 15:56:03

Hello @Bostonjunk ,

Welcome to our community.

 

As you said, this is an ISP-only model; the troubleshooting advice we can offer may be very limited.

First, please ensure IPv6 is correctly configured. Please refer to the BBA VoIP Router_User Guide (From page 16)

 

You can also contact Local Support to see if there is more help available.

 

Welcome to Our Community! Get the latest posts: △New Firmware for Archer GE550/GE650 V1 Introduces AI-QoS, EasyMesh IoT Expansion, and More! △New Firmware Releases for Archer BE805 V1/BE450 V1 to Support VPN Merge, New ECO Mode, and More! More posts, please see: △ Get the Ongoing Pre-release Firmware for Wi-Fi Routers Here— Subscribe for Updates! Urgent problems with your Wi-Fi Router, Range Extender, or DSL Modem? Please reach out via private Messages or @Joesph-TP in your new thread directly. Click △ Or ☆Recommended Solution if the post/answer helps.
Recommended Solution
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#2

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