Theter App not working with NE200-Outdoor

Theter App not working with NE200-Outdoor

Theter App not working with NE200-Outdoor
Theter App not working with NE200-Outdoor
Monday - last edited Yesterday
Model: NE200-Outdoor  
Hardware Version: V1
Firmware Version: NE200-Outdoor(EU)_V1_250624

Good morning,

 

I purchased the NE200-Outdoor router in November 2025. The device works perfectly, but I have been unable to access it via the Tether app since the first day. Every time I try to log in, I receive the error:

 

“An error occurred. Please try again later”

 

and login is not allowed.

 

Here’s what I have already tried:

 

  • Performing a factory reset — no success.
  • Reinstalling the Tether app on both an iPhone 14 Pro and an iPad Pro 2022 — still does not work.
  • Confirming that my TP-Link account is correctly registered via the NE200-Outdoor web interface.
  • Using other TP-Link devices (MR200, MR600, RE220, RE190) — all work correctly with the Tether app.

 

 

Could you advise if there is a solution, or if there is any setting I might have missed?

 

Thank you in advance for your support.

 

 

 

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#1
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1 Accepted Solution
Re:Theter App not working with NE200-Outdoor-Solution
Yesterday - last edited Yesterday

  @p0tty @David-TP 

I assume this means that the Tether app will be corrected by removing the NE200-Outdoor from the list; therefore, it is not possible to connect the NE200-Outdoor to the Tether app because the functionality is completely missing on the router itself.

 

In that case, it would be interesting to submit this as a request for a new feature.

 

For me, it’s really convenient to manage settings and read messages directly from the app, as I already do with my MR200 and MR600, especially since the new NE200-Outdoor is installed in a mountain house that is difficult to reach in winter due to snow.

 

It’s true that you can still access the Web GUI remotely via DDNS, but this is an option that may be more complex for users without experience.

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Re:Theter App not working with NE200-Outdoor
Wednesday - last edited Wednesday

  @LoryBernooo 

Hi, thank you very much for the feedback.

It was supposed to be a mismatch on the Tether App UI. NE200-outdoor doesn't have WiFi ability and doesn't support Cloud management via the Tether APP

This issue will be fixed later via the Tether App upgrade.

Thanks a lot.

Best regards.

 

 

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#2
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Re:Theter App not working with NE200-Outdoor
Wednesday

  @David-TP 

So it won’t be possible to manage the NE200-Outdoor remotely? This is really bad news… What’s the point, then, of being able to log in with a TP-Link account in the WebUI interface?

Kind regards, thank you

 

 

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Re:Theter App not working with NE200-Outdoor
Yesterday - last edited Yesterday

  @LoryBernooo 

Hi, it's a very good question.

I'm not sure what the initial concern of allowing binding to the TP-Link email ID on the web UI is, either. I'll check with the engineer to see if there are more details.

Update:

After checking with the senior engineer, currently, the email binding option on the web admin UI is reserved for the DDNS feature

Best regards.

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#4
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Re:Theter App not working with NE200-Outdoor
Yesterday

  @David-TP 

 

You said it would be fixed in the app. Do you mean adding NE200 support to the app, or just updating the app to clarify that the NE200 is web GUI only

 

Thx

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#5
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Re:Theter App not working with NE200-Outdoor-Solution
Yesterday - last edited Yesterday

  @p0tty @David-TP 

I assume this means that the Tether app will be corrected by removing the NE200-Outdoor from the list; therefore, it is not possible to connect the NE200-Outdoor to the Tether app because the functionality is completely missing on the router itself.

 

In that case, it would be interesting to submit this as a request for a new feature.

 

For me, it’s really convenient to manage settings and read messages directly from the app, as I already do with my MR200 and MR600, especially since the new NE200-Outdoor is installed in a mountain house that is difficult to reach in winter due to snow.

 

It’s true that you can still access the Web GUI remotely via DDNS, but this is an option that may be more complex for users without experience.

Recommended Solution
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  1  
#6
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