Home and Away

Home and Away

Home and Away
Home and Away
Yesterday
Model: Tapo C520WS  
Hardware Version: V1
Firmware Version: 1.3.4

Hi guys!

I must be missing something....

I have two of the above cameras on my summer cottage....I have them connected to my router via network cable....we have no cable connection - but the modem I have works well all year round.

When I am not at the cottage I have the "Away" setting active and when we are there the "Home" setting is the standard...

The problem is when I from "Away" to "Home" and then back to "Away"....all settings for my cameras have changed....and the cameras are sending me alarms all of the time....

I usually have the following:

Motion detection = off because it gets activated by the wind....things blowing in the wind etc...

Person detection = on

Animal detection = on

Vehicle detection = off...

Every time I reactivate my system from Home to Away the following is active:

Motion detection = On

Person detection = On

Animal detection = Off

Vehicle detection = Off

Does anyone know why these settings keep getting tampered with?

 

bookie56

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Re:Home and Away
7 hours ago

  @bookie56 

Hi,
In your case, please refer to the instructions below to check whether your Home and Away mode settings are correct on your phone.
How to edit Home and Away Mode for Tapo Cameras and Doorbells on the Tapo app
 

Please ensure you use the same phone when switching between Home/Away modes. Home/Away mode settings may differ on different phones.

 

Best Regards

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