camera not rotating

camera not rotating

camera not rotating
camera not rotating
Saturday
Model: Tapo C200  
Hardware Version:
Firmware Version:

my camera not rotating 360 degree, tried reboot, reset nothing works. unplugged and replugged, still camera struck in one place, what shall i do

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Re:camera not rotating
Monday

  @SureshM 

Hi, 
Please check if you can pan the camera 360° with your hand. If it is stuck in the same place, please check if a foreign object is blocking the camera from panning. If so, remove the foreign object for a try.
If the camera can pan 360° with your hand, tap Pan & Tilt Correction on your camera in the Tapo app and check if it helps.
If the above tips do not work, please contact your retailer or our technical support team to check whether the camera is under warranty.
Best Regards

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