Deco x68 top port not working

Deco x68 top port not working

Deco x68 top port not working
Deco x68 top port not working
Yesterday
Model: Deco X68  
Hardware Version:
Firmware Version: V1.2.5 build 20240805 release 75285

Three things:

1 Main Deco top port does not work at all. I wish to use this for a wired connection to a laptop. 
2 Also the second Deco's top port does not work at all. 
3 Both Deco's bottom port can only work as WAN despite advertising saying all ports should auto config to WAN or LAN.


When I swap Decos between main and secondary it is the same problem. 

Firmware is up-to-date. 
Would be happy if 1 and 2 are solved. 

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#1
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1 Reply
Re:Deco x68 top port not working
12 hours ago

  @AJLucky 

Hi, welcome to the community.

May I know how long you have had the Deco X68? Did the issue start recently?

-Can you also send a message with the SN number on the Deco X68?

 

Have you tried to hold the reset pinhole for one second only to test whether a factory reset helps with the current issue?

 

Wait for your reply.

Best regards.

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#2
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