Printer blocked by deco

Printer blocked by deco

Printer blocked by deco
Printer blocked by deco
Friday
Model: Deco M5  
Hardware Version:
Firmware Version: 1.9.4 Build 20260312 Rel. 17129

After the last firmware update, I can't print because Deco blocks the connection between notebook - printer. 

 

This behaviour happens in previous firmware update last year. I have the print with the error if its necessary.

0
0
#1
1 Reply
Re:Printer blocked by deco
Saturday

  @AlucardDante 

Hi, welcome to the community.
If you cannot print on the notebook when connecting to the Deco network, please try the following steps.
  1. Check IP addresses and subnet: Ensure that both your notebook and the printer are getting IP addresses from the Deco and are within the same subnet (the Deco's LAN IP range).
  2. Verify network connection: Make sure that both your notebook and printer are connected to the Deco's main Wi-Fi network or Ethernet, not the guest network, and that "Device Isolation" is disabled.

 

If the same phenomenon persists, please confirm the following information.
  1. Are the notebook and printer connected to the Deco's main network? If not, which network do they connect to (main, guest, or IoT)?
  2. Can you ping the printer's IP address successfully on your notebook? How to use the Ping command

Best regards

0
0
#2