Problème notifications camera TC 41

Problème notifications camera TC 41

Problème notifications camera TC 41
Problème notifications camera TC 41
Yesterday
Model: TC41  
Hardware Version:
Firmware Version:

Bonjour, je ne reçois plus de notification sur mon téléphone alors que je n'ai pas modifier les paramètres. Des qu'une personne passe devant on voit en direct mais aucune notification 

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1 Reply
Re:Problème notifications camera TC 41
16 hours ago

  @Loico 

Hi, 

Under normal circumstances, as long as the camera’s notification settings and the app notification permissions on your phone are both properly enabled, you should receive a notification whenever motion is detected.

You can refer to the below instructions to troubleshoot the reported issue.
What should I do if Tapo/Kasa notifications are delayed or not working?

If the problem persists, contact our customer service team and provide the results of the above troubleshooting steps.

 

Best Regards,

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#2