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Deco mesh guest network problem with backhaul with swich x90 x95 m9 plus

Deco mesh guest network problem with backhaul with swich x90 x95 m9 plus

Deco mesh guest network problem with backhaul with swich x90 x95 m9 plus
Deco mesh guest network problem with backhaul with swich x90 x95 m9 plus
Thursday - last edited Thursday
Tags: #Deco Ethernet Backhaul #Guest Network #Network Connectivity #VLAN/IPTV
Model: Deco X95   Deco X90   TL-SG1210P  
Hardware Version:
Firmware Version:

As the same problem as i read without anwser/solution in other closed threeds

 

Gest network stop woking on router that is connected throue cable and switch

 

It works without blackhoul but when it go out to the other deco thst is backhul it can not connect guest network

 

I have x95 and x90 satelites connected to switch unmanged tp link sg1210p

 

Vlan -id 591 apperes in gest network setup menu i cant remember it was there before

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#1
10 Reply
Re:Deco guest network problem
Thursday

  @Siggr 

Hi, 
Please confirm the following information regarding the reported phenomenon for further analysis.
  1. Is your network diagram ISP modem -- Deco X95-- switch TL-SG1210P  -- Deco X90? How many satellite Deco X90 do you have? Does the guest network from the Deco X90 not work?
  2. Whether the guest network from the Deco X90 works when it connects to the Deco X95 via Wi-Fi?

 

Please try connecting the Deco X90 to the Deco X95 directly with an Ethernet cable, bypassing the switch, and check whether the guest network on the X90 is working.

 

Best Regards

>> Check What's Currently Going on With Deco >> Deco Wi-Fi Heatmap ready for all Deco models
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#2
Re:Deco guest network problem
Thursday - last edited Thursday

 @Solla-topee 

 

 it looks like this

 

Internet-> router (deco m9) -> switch in port: uplink nr 2 (i have tried port1 also no diffrence)(sg1210p) -> 3x enthernet decos 1x wifi deco

 

See picture

 

Guest network works in house where m9+(i have this as router becuse its free homecare protection) and x90 + x95 as wifi AP mesh

 

But when it go to the apartment (backhaul wired from the unmanned switch port 2)a bit away from house only the real wifi works not guest wifi

 

 

It has worked before but i cant remember when becuse the old guests in the appartment nerver told me when it stoped working

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#3
Re:Deco guest network problem
Thursday

  @Solla-topee 

 

Map picture

 

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#4
Re:Deco guest network problem
Friday

  @Siggr 

Hi, 
Please confirm whether the following information is correct.
  1. In your house, there is a main Deco M9 Plus, an X95 connected to the main Deco wirelessly, and a wired Deco X90 connected to the switch. The guest network works even when near the Deco X90, even after turning off Wi-Fi on your phone and turning it back on to reconnect to the guest network.
  2. In the apartment, there are a wired X95 and a wired X90. You can see the guest network, but can't connect successfully.

 

If so, when connecting a Deco X90 or X95 in the apartment to the main Deco directly via an Ethernet cable, can you connect to the guest network successfully when near the X90 and X95?

 

Best Regards

>> Check What's Currently Going on With Deco >> Deco Wi-Fi Heatmap ready for all Deco models
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#5
Re:Deco guest network problem
Friday

  @Solla-topee 

 

1. Yes

Main house :

M9 plus as main router in basemnent guest work

x95 wireless livingroom guest network work

X95 wiered second floor guest network dont work here

X90 wired first floor bedroom guest dont work here 

 

Apartment:

X90 wierd -  guest network dont work here

 

2. No. only wired x90 ethernet 

 

No wired connected decos can provive guest network it seams only work when im near basement and livingroom wirless

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#6
Re:Deco guest network problem
Friday

  @Siggr 

Hi, 
When you say the guest network doesn't work, do you mean the guest network name doesn't appear, the guest network name appears but you can't connect, or you can connect, but there's no internet connection?
Best Regards

>> Check What's Currently Going on With Deco >> Deco Wi-Fi Heatmap ready for all Deco models
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#7
Re:Deco guest network problem
Friday - last edited Friday

  @Solla-topee

 

Network ssid guest appears but i cant connect in appartment (wired backhaul)

 

Another example:

when im in the main house and i am connected to guest network and go out to the appartment it disconnects 

 

 

But in the ordenary network ssid -  when i do the same it works(mesh/handover) and stays connected

 

 

I have read that if its managed switch you should put vlan 591 settings in the menu

Can it be the switch that is bad? But it has worked before ? I think it happend after an update .

I can take screenshot becuse the deco app not allow me to but it apperes vlam settings in the guest network menue becuse it feel that its wired 

 

What do you think?

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#8
Re:Deco guest network problem
Friday

  @Solla-topee 

 

Now i have tried to change the swtich to an tp-sg108 

 

Its the same problem as above. So its not the switch

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#9
Re:Deco guest network problem
Saturday - last edited Saturday

  @Solla-topee 

 

Now im frustrated 

I have rebuild network

 

I remove m9plus v1 from the setup and put x90 as router witch enable the iot feuture.

 

So now wifi work and iot work everywhere but guest network still dont work.

It connects to wifi but no internet

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#10
Re:Deco guest network problem
Yesterday

  @Siggr 

Hi, 
Thank you for the updates. I have escalated your case to our tech team, and they will contact you via email to assist you further. Please wait patiently.
Best Regards

>> Check What's Currently Going on With Deco >> Deco Wi-Fi Heatmap ready for all Deco models
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#11

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Deco Ethernet Backhaul Guest Network Network Connectivity VLAN/IPTV
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