Deco x60 - Disconnected from Other Decos
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
I have 3 Deco X60 in my house. Lately (after upgrading the firmware) I have noticed that very often the 2 slave decos appear "Disconnected from other Decos"
So I only see the master online
I didn't have a problem before and also I used to have a Deco M9 mesh in the same locations and never happened with the M9s
Please advise
Nuno
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Hello,
Here is a beta firmware to solve this Deco X60 disconnecting issue you reported, please give it a go:
https://static.tp-link.com/2020/202007/20200709/Deco_X60_V1_1.2.4_200707_RE_offline.zip
This firmware can be uploaded into the Deco X60 via its web UI:
How to Update the Firmware of Deco
Note: It is suggested to restart all the Deco X60 in your network before uploading this beta firmware.
After the firmware is uploaded successfully, please monitor the performance and keep me update with the result.
- Copy Link
- Report Inappropriate Content
Hello,
Here is a beta firmware to solve this Deco X60 disconnecting issue you reported, please give it a go:
https://static.tp-link.com/2020/202007/20200709/Deco_X60_V1_1.2.4_200707_RE_offline.zip
This firmware can be uploaded into the Deco X60 via its web UI:
How to Update the Firmware of Deco
Note: It is suggested to restart all the Deco X60 in your network before uploading this beta firmware.
After the firmware is uploaded successfully, please monitor the performance and keep me update with the result.
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
Hello, you need to provide more details then we can speed up the whole process.
As you can see that the latest 1.2.5 official firmware has fixed the disconnect issue some customers reported before, it may be a different case if you are still encountering the disconnect.
Try to restart all of the 3 Deco X60 nodes and ensure there are not too many barriers or walls between each of them.
Good days~
- Copy Link
- Report Inappropriate Content
@Rider I have 3 units, firmware 1.2.6 Build 20201013 Rel 57035. 3 units randomly disconnected and then automatically connected in 1-2 minutes. when discounted there is no internet at all, you see the light is red. the Main and satellite 1 hardware connect, Main and Satellite 2 wireless connect in 20 feet.
Also in the "Monthly Report", there are several days shown 0 devices connected. for example, last month, on date 11/4, 11/5, 11/6, 11/7, 11/12, 11/13, 11/15, 11/17, 11/24, 11/25, all those days show 0 total connected Network Devices, this month, 12/5, 12/11 also shows 0 total connected Network Devices. That is impossible because I have Nest, WiFI sprinkler timer, WIFI cameras, WIFI printers, Laptop, Phones, at lease more than 5 devices connect the network 24x7.
Another symptom is, when the device just connect to the WIFI, run the speed test, it is very fast (200mbps), after a couple of hours, it runs very slow, then run the speed test, it is around 30mbps, disconnect the WIFI, then re-connect it again, it runs fast again. my total connected devices never above 15, most of time are less 10 devices.
Any suggestion?
Thanks
- Copy Link
- Report Inappropriate Content
Hi, please have a check of your message box and there is another firmware provided.
Please update to that firmware first and feel free to update here with further improvement.
Thanks a lot.
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
Information
Helpful: 1
Views: 2113
Replies: 6
Voters 1
