Archer VR1210 V1, cannot see any telephony device

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Archer VR1210 V1, cannot see any telephony device

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Archer VR1210 V1, cannot see any telephony device
Archer VR1210 V1, cannot see any telephony device
2021-04-30 12:43:24
Model: Archer A20  
Hardware Version: V1
Firmware Version: 2.0.0 0.9 v6041.0 Build 200629 Rel.2756n

The internet side is working, but I can't use the cordless. In my log I see that:

ID Time Type Level Log Content
1 2021-04-30 13:30:17 VOIP Information register fail, response code(408)
2 2021-04-30 13:30:17 VOIP Information account[+390158491230(0)] registration failed

 

but I am sure that the telephone number is ok.

Someone can tell me what to do?

Thank you

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Re:Archer VR1210 V1, cannot see any telephony device
2021-05-08 09:21:13

@enco 

Hi, Did you get this modem from the internet service provider directly?

Have you checked with them whether all the registration details are correct?

Thank you.

 

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Re:Archer VR1210 V1, cannot see any telephony device
2021-05-09 21:16:18

@TP-Link  Hi, no, I bought the router online. I've not tried to contact the service provider, I simply tought that was something wrong in configuration. Internet connection is working fine.

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Re:Archer VR1210 V1, cannot see any telephony device
2021-05-10 06:50:32 - last edited 2021-05-10 06:51:57

@enco 

Hi, you could have a check with the VOIP service provider first by the way may I know who is your VOIP service provider?

At the same time, you could have a look at this link for reference:

https://community.tp-link.com/en/home/forum/topic/254880

Thank you.

 

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