Deco X20 went off suddenly, unable to recover since than

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Deco X20 went off suddenly, unable to recover since than

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Deco X20 went off suddenly, unable to recover since than
Deco X20 went off suddenly, unable to recover since than
2021-06-22 11:51:18
Model: Deco X20  
Hardware Version: V1
Firmware Version:

Deco X20 Wifi internet went off in a sudden, and unable to recover since than.

Deco App unable to identify.

I have a set of 2 Deco's, tried to switch the second (satellite) router as the main one, and it's working, but the original main one is still out of order.

Tried to RESET, but nothing is working. Nor 1 second, neither the plug off, hold the reset button and plug in again...nothing happens.

When power on, first it's a yellow steady light, and after a while it's changing to red and yellow again.

Tried to plug into a PC, and get firmware reset, but it's only connecting for couple of seconds and network is lot again

Tired to call HUNGARY local helpdesk but it's a SHAME non of the phones are picked up...tried both, landline 06 80 and mobile one...very disappointing technical service at the moment.

Trying this forum to get some support to get both Decos working again.

 

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Re:Deco X20 went off suddenly, unable to recover since than
2021-06-25 08:04:08 - last edited 2021-06-25 08:04:46

@Szilva_DecoX20 

 

Hello, if the Deco LED is solid yellow, that would be abnormal, you may check if you can bring it alive by firmware recovery as follows:

How to use firmware recovery if the Deco become brick

 

Just to confirm, was there any change or firmware update before the issue happens?

 

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