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M7350: ISP Update Fails

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M7350: ISP Update Fails

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M7350: ISP Update Fails
M7350: ISP Update Fails
2022-02-10 08:02:33 - last edited 2022-03-07 07:25:29
Model: M7350  
Hardware Version: V6
Firmware Version: 6.2.2 Build 200821 Rel.1004n

Hi,

 

trying to update my ISP File to the latest version (20061102 -> 21082501). But the update process doesn't start due a corrupt or damaged file.

Downloaded the file several times, no success. I also did a firmware update. What can I do ?

 

BR

Thomas

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#1
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1 Accepted Solution
Re:M7350: ISP Update Fails -Solution
2022-02-24 09:31:12 - last edited 2022-03-07 07:25:29

  @Todesstern 

Thank you very much for the update.

the new ISP profile-21082501 has been released already and please check whether you are able to install the latest firmware.

Check What's Currently Going on With Deco Deco Early Access Firmware Open for Test! Deco APP 3.8.102/3.8.112-Ready for A New Deco Onboarding Experience! Try to leave a Message if urgent help is required.
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#6
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Re:M7350: ISP Update Fails
2022-02-11 09:57:04

@Todesstern 

Hi, can I have a picture of the error message when failed to update the ISP files?

If possible, could you please send the web UI system log to support.forum@tp-link.com?

Thank you very much.

Deco Monthly Recap- Check What's Currently Going on With Deco KidShield Test Recruitment, Share Your Ideas With us! Wi-Fi Schedule Ideas Wanted!
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#2
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Re:M7350: ISP Update Fails
2022-02-11 10:42:35

@TP-Link 

 

Hi,

 

of course. The log was send to you.

 

Here are the requested pictures.

 

BR

Thomas

 

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#3
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Re:M7350: ISP Update Fails
2022-02-15 01:36:31

  @Todesstern 

Thank you very much for getting back to me and I also got the email.

I am checking with the senior engineers now and as soon as I get an update, I will come back at the earliest time.

Thank you again.

Deco Monthly Recap- Check What's Currently Going on With Deco KidShield Test Recruitment, Share Your Ideas With us! Wi-Fi Schedule Ideas Wanted!
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#4
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Re:M7350: ISP Update Fails
2022-02-22 10:04:20

  @TP-Link 

Hi,

any news regarding this case ?

 

BR

Thomas

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#5
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Re:M7350: ISP Update Fails -Solution
2022-02-24 09:31:12 - last edited 2022-03-07 07:25:29

  @Todesstern 

Thank you very much for the update.

the new ISP profile-21082501 has been released already and please check whether you are able to install the latest firmware.

Check What's Currently Going on With Deco Deco Early Access Firmware Open for Test! Deco APP 3.8.102/3.8.112-Ready for A New Deco Onboarding Experience! Try to leave a Message if urgent help is required.
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#6
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Re:M7350: ISP Update Fails
2022-02-24 14:01:54

  @David-TP 

Hi Guys,

 

thanks for this Information.

I will wait for the new version.

 

BR

THomas

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#7
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Re:M7350: ISP Update Fails
2022-03-15 02:10:47 - last edited 2022-03-15 02:11:10

  @Todesstern 

 

Hi, The new ISP file has already been available, you could download it here:

https://www.tp-link.com/en/support/download/m7350/v6.20/#ISP_File

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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Re:M7350: ISP Update Fails
2022-03-15 08:32:37

  @Todesstern 

 

Hi,

 

thanks for this information. 

I did the update a few minutes ago. It was successful this time.

 

BR

Thomas

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#9
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Re:M7350: ISP Update Fails
2022-03-16 08:10:45

  @Todesstern 

 

Glad to hear that, thanks for your feedback!

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router EasyMesh Is Available When Wi-Fi Routers Work in AP Mode as A Controller. Archer BE550 New Software Enhances System Stability and Optimizes MLO Network Stability. TL-WA3001 Supports EasyMesh, Speed Limit, Guest Network in AP Mode and/or Multi-SSID Mode. If you found the post or response helpful, please click Helpful. If an answer solves your problem, click "Recommended Solution" so that others can benefit from it.
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#10
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Re:M7350: ISP Update Fails
2022-03-16 08:15:14

  @Todesstern 

 

You are welcome.

 

Topic can be closed.

 

BR

Thomas

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#11
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Views: 1332

Replies: 10

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