Router loss WAN IP

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Router loss WAN IP

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Router loss WAN IP
Router loss WAN IP
2022-03-28 07:02:40
Model: Archer C20  
Hardware Version: V4
Firmware Version: 0.9.1 4.16 v0001.0 Build 181213 Rel.63587n

Hello, I have a problem with my Archer C20.

 

Since some weeks ago, with no apparent reason, the router losses the WAN ip.

When this happens, I have to enter "router " => "network" => "wan" and click "Renew" on the "Dynamic IP" option.

 

Anybody knows why this happen and how I can solve it?

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Re:Router loss WAN IP
2022-03-29 07:52:11

@Ildelian 

 

Please follow the troubleshooting suggestions we provided below, then report back with the requested information for further investigation:

Router Disconnects from Internet

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Re:Router loss WAN IP
2022-04-08 09:55:01 - last edited 2022-04-08 09:55:35

  @Kevin_Z 
I have try to follow the guide, but the problem remains.

My router does not changes the LEDS to Orange, my router remains all the leds Green, but I have no internet connection.

I have to reset my router or enter to web admin, and click: "Network" -> "WAN" -> "Renew IP" manually, then, internet comes back.

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