archer t3u not detected as usb 3.0

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archer t3u not detected as usb 3.0

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
archer t3u not detected as usb 3.0
archer t3u not detected as usb 3.0
2022-10-10 13:41:45
Tags: #usb 3.0
Model: Archer T3U  
Hardware Version:
Firmware Version:

hello the wifi usb archer tu3 does not work as a usb 3.0 device. Windows gives the message that: "this device can work faster if connect to usb 3.0". What I can do? I already updated drivers.

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#1
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7 Reply
Re:archer t3u not detected as usb 3.0
2022-10-15 14:35:47

  @rambu-game

Adpaters are likely to be usb2.0 mode when connected to 2.4Ghz wifi band, you could switch to 5Ghz wifi band and see if that makes any difference.

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#2
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Re:archer t3u not detected as usb 3.0
2022-10-16 20:02:20
Hello, I already tried to connect the device to a 5 ghz wifi network and it does not detect it as usb 3.0
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#3
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Re:archer t3u not detected as usb 3.0
2022-10-18 03:26:47 - last edited 2022-10-18 03:38:30

 Hello  @rambu-gamer 

Thank you for reaching out to us. 

For test purpose, in Adapter property settings, Wireless Mode : Auto >select 802.11ac and see if the device will be in USB 3.0 . In 802.11ac, the adapter will only see 5Ghz Wifis. 

 

If still the same, can I have a photo of the USB 3.0 (error) message on the computer or a photo showing it is recongized as 2.0 

Please share a photo of the driver date & motherboard information  with us here, thank you.  

 

 

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#4
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Re:archer t3u not detected as usb 3.0
2022-10-19 03:50:25

  @rambu-gamer  Hi, thanks for the help. I already did all the steps that he tells me and it's still the same. I already tried the adapter on other computers and the same message appears. I send the photos with the information requested:

 

 

 

 

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#5
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Re:archer t3u not detected as usb 3.0
2022-10-25 03:46:04

  @rambu-gamer 

Thank you for all the case details, to help with your case further, we create a support email TKID221033295 and get it escalated to our engineers, please check your email inbox. 

Feel free to let us know how it goes further. 

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#6
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Re:archer t3u not detected as usb 3.0
2022-10-26 01:05:08
Hello, so I should wait for an answer about my problem to the email?
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#7
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Re:archer t3u not detected as usb 3.0
2022-10-26 02:27:30

Hi  @rambu-gamer May I know did you receive the email TKID221033295,  please check your inbox again as I noticed engineer has emailed you on that ticket yesterday. 

 

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#8
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