Deleted device in Block List keeps on reappearing

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Deleted device in Block List keeps on reappearing

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Deleted device in Block List keeps on reappearing
Deleted device in Block List keeps on reappearing
2022-12-02 14:28:54
Model: Deco E4  
Hardware Version:
Firmware Version: 1.5.4 (latest)

Deco app keeps on blocking a device i previously deleted. The device was previously deleted already. Then it magically reappears every now and then, thereby blocking that device. Already updating the app, uninstalled it and reinstalled in, but after few days, the device is being blocked once again, reappering in my Block List. Help!

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Re:Deleted device in Block List keeps on reappearing
2022-12-05 08:13:14

  @reignfire 

Hi, welcome to the community.

Is It always a specific device?

--If yes, can I have its model number?

Could you please refer to this link and help me submit the APP log:

How to submit Deco APP log

Wait for your reply.

Best regards.

 

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