VPN Client stuck on connecting

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VPN Client stuck on connecting

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VPN Client stuck on connecting
VPN Client stuck on connecting
2023-02-25 21:18:41 - last edited 2023-03-01 02:20:17
Model: Archer AX55  
Hardware Version: V1
Firmware Version: V1.6

Hello,

 

I recently purchased an Archer AX55 wifi router with the intention of using the vpn client. I set everything up, Internet works fine but when I try to connect the vpn client it gets stuck on connecting. I am attempting to use open vpn with my nordvpn subscription. I have followed all the steps on nordvpn website, put in my username and password, successfully uploaded the configuration file but still nothing. I have tried using both TCP and UDP, I updated the firmware to v1.6, followed steps from other forums but nothing works.

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#1
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1 Accepted Solution
Re:VPN Client stuck on connecting-Solution
2023-02-28 08:18:33 - last edited 2023-03-01 02:20:17

@User123536 

 

Hi,

 

If that is the case, you may contact TP-Link support as suggested by Kevin in the thread that I linked. Do remember to provide the requested details for further analysis.

If my reply helps with the issue, please click on the arrow pointing upward. If it solves your issue, please click the star to mark it as a "Recommended Solution".
Recommended Solution
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#4
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4 Reply
Re:VPN Client stuck on connecting
2023-02-27 03:56:56

@User123536 

 

Hi,

 

Go through the basic troubleshooting procedures provided by Kevin in the following thread, then report back if it still gets stuck on connecting:

What if VPN Client is not working?

If my reply helps with the issue, please click on the arrow pointing upward. If it solves your issue, please click the star to mark it as a "Recommended Solution".
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#2
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Re:VPN Client stuck on connecting
2023-02-27 22:36:45

  @Liverpool20 

 

Hello, I followed all the procedures here but it still isn't connecting. What should I do next?

 

Thanks.

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#3
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Re:VPN Client stuck on connecting-Solution
2023-02-28 08:18:33 - last edited 2023-03-01 02:20:17

@User123536 

 

Hi,

 

If that is the case, you may contact TP-Link support as suggested by Kevin in the thread that I linked. Do remember to provide the requested details for further analysis.

If my reply helps with the issue, please click on the arrow pointing upward. If it solves your issue, please click the star to mark it as a "Recommended Solution".
Recommended Solution
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  0  
#4
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Re:VPN Client stuck on connecting
2023-02-28 19:41:24

  @Liverpool20 

Ok, thank you for your help.

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#5
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