Wifi Calling not working on TP Link Deco S7

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Wifi Calling not working on TP Link Deco S7

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Wifi Calling not working on TP Link Deco S7
Wifi Calling not working on TP Link Deco S7
2023-03-16 10:54:11
Model: Deco S7  
Hardware Version:
Firmware Version: 1.3.3

Wifi Calling worked perfectly on my old router, but does not work on S7. Same setup and same devices across the two routers.

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#1
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3 Reply
Re:Wifi Calling not working on TP Link Deco S7
2023-03-17 05:55:09

  @garvit_arora Hi, welcome to the community.

Have you tried the suggestions here:

Wi-Fi Calling not working

Is your current issue like case one or two?

If the suggestions here did not make any difference, please feel free to send an email to support.forum@tp-link.com with the required details.

Thank you very much.

Best regards.

 

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#2
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Re:Wifi Calling not working on TP Link Deco S7
2023-03-17 06:33:29

  @David-TP Hi David!

 

My issue is like Case I. Yes, I have tried all the suggestions, and still did not work.

 

 

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#3
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Re:Wifi Calling not working on TP Link Deco S7
2023-03-20 11:16:34

  @garvit_arora 

Thanks for getting back to me.

In this way, could you please help me check the required information:

1. What is the model number of your old WiFi router?

2. Can I have the service provider of Wi-Fi calling?

3. How about the Phone model and OS? (Test with different Android and IOS phones if possible)

4. When you try to make a WiFi call, can you see Wi-Fi calling icon displaying on the top phone settings bar? Will the phone dial out with no response?

 

Thank you very much.

Best regards.

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