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Mesh wifi nodes won’t automatically reconnect

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Mesh wifi nodes won’t automatically reconnect

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Mesh wifi nodes won’t automatically reconnect
Mesh wifi nodes won’t automatically reconnect
2023-05-17 07:23:44 - last edited 2024-10-16 08:23:07
Tags: #Network Connectivity #Mesh wifi

I have a Deco S4 AC1200 mesh wifi system setup at home and have found the whole setup to work brilliantly. However, if there is ever a power outage or if the broadband service goes down, I need to manually switch off and restart every deco unit one at a time to get everything back up and running again. 
 

Is there any setting I can change to make them automatically reconnect without this hassle each time? Thanks. 

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Re:Mesh wifi nodes won’t automatically reconnect
2023-05-18 03:35:01

  @Art_deco 

Hi, welcome to the community.

It is supposed to reconnect without any further configuration. So could you please help me check the following details:

1. May I know your internet service provider and the model number of the ISP fiber modem?

2. Can I have a picture of your network layout? Are there any DVR/NVR or smart hubs connected via Ethernet cable to the main Deco S4?

3. If you could reproduce this issue, please also check the following details:

  • Would the main S4 maintain solid red before a restart?
  • Connect to its Wi-Fi and go back to Deco APP>More>Internet connection, and save a picture of the IPV4 settings.
  • Please compare the IPV4 settings before and after the internet is restored to see whether they are completely different IP addresses.

 

Thank you very much.

Best regards.

 

▶Check What's Currently Going on With Deco ▶Deco Starts Supporting Changing Wireless Channels! ▶KidShield Now Open for Trial! Try to leave a Message if urgent help is required.
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Re:Mesh wifi nodes won’t automatically reconnect
2023-05-18 12:16:23 - last edited 2023-05-18 12:17:00

  @David-TP Thanks for your reply. Right now I can confirm the below:

 

1) Sky is our ISP. It's a Sky Q hub. 
2) The only device directly connected into the main deco is a TP Link Powerline adapter. I use the paired Powerline adapter for wifi in another room in our house. I have my Heatmiser Neo hub connected directly into our Sky router. 
3) The light remains red before a restart. The same for all the decos. 
 

I will check the other details shortly. Thanks. 

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Tags

Network Connectivity
Mesh wifi
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