Can't connect Alexa to Deco X20 Voice on Deco X20 DSL network
This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Hi,
We encountered this same problem before which was solved here: https://community.tp-link.com/en/home/forum/topic/537190
We recently upgraded firmware due to HomeShield Pro recommendation and now we can't add Deco X20 Voice back to our network.
Is there a solution for this yet, or can you please re-supply the patched firmware?
Thank you
- Copy Link
- Subscribe
- Bookmark
- Report Inappropriate Content
Hi, Thank you very much for the message.
The previous beta firmware is for Deco X20-DSL and the version number is 1.0.4. Your current firmware for Deco X20-DSL 1.0.7 could still install the beta firmware via the web interface.
So far, there hasn't been a new beta firmware that is based on 1.0.7 and adds the fixed patch.
Best regards.
- Copy Link
- Report Inappropriate Content
Hey thanks @David-TP but where can I download the beta version of the firmware from? It's not in the Download Center.
- Copy Link
- Report Inappropriate Content
Ah, thanks I can see you have sent it by private message. Is there an open issue for this so it will become part of the next firmware update? Just a little concerned we can't do firmware updates for security etc.
- Copy Link
- Report Inappropriate Content
Hi, there hasn't been a security risk for the beta firmware.
But the latest firmware has added some new features and fixed some potential bugs. Please hold on for a while and let me check whether there is a new patched firmware.
Thank you very much.
best regards.
- Copy Link
- Report Inappropriate Content
- Copy Link
- Report Inappropriate Content
Hey @David-TP
Are we able to get this patch for the X20 DSL merged into the main firmware branch so we can keep up to date normally? There are new firmware features that I'd like to use, as well as just being able to keep up to date with any security releases in the normal way. Can we get a timeline on this? The issue has been patched in this 'beta' for more than a year..Thanks!
- Copy Link
- Report Inappropriate Content
Is this patched in v1.0.11?
- Copy Link
- Report Inappropriate Content
Hi, sorry for the delay.
The new firmware 1.0.11 did mention it had fixed the previous bugs and I think the issue with Deco Voice X20 is included as well.
Thank you very much.
Wait for your reply.
Best regards.
- Copy Link
- Report Inappropriate Content
Information
Helpful: 2
Views: 724
Replies: 8
Voters 1
