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Can't assign clients to a specific deco X60

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Can't assign clients to a specific deco X60

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Can't assign clients to a specific deco X60
Can't assign clients to a specific deco X60
2023-11-20 07:23:03
Tags: #Firmware Update #Feature Request #Network Connectivity
Model: Deco X60  
Hardware Version: V3
Firmware Version: 1.2.4

Just updated my deco mesh system from 3 years old E4 to brand new X60 to solve the range issue. I'm trying to assign my laptop to the nearest unit, but the app will not give me that option - as displayed in instruction videos etc. How do I get that features to show in the app?

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Re:Can't assign clients to a specific deco X60
2023-11-20 12:38:52

  @Help_Kirsi-1 

 

Firmware 1.2.4 should have that feature, but are you sure this is the firmware version installed on your X60s? Please make screenshot of Update Deco page in Deco app and post it here, example:

 

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Re:Can't assign clients to a specific deco X60
2023-11-21 02:17:38

  @Help_Kirsi-1 

Hi, The option to choose connection preference for mobile clients needs the support of all Mesh units so apart from the main Deco X60_V3_1.2.4, you might need to make sure other Mesh units support this feature as well.

Thank you very much and best regards.

▶Check What's Currently Going on With Deco ▶Deco Starts Supporting Changing Wireless Channels! ▶KidShield Now Open for Trial! Try to leave a Message if urgent help is required.
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Views: 418

Replies: 2

Tags

Firmware Update Feature Request Network Connectivity
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