"Forced to stop managing network"

"Forced to stop managing network"

"Forced to stop managing network"
"Forced to stop managing network"
2023-11-26 22:52:52 - last edited 2024-06-11 08:35:02
Tags: #DecoApp
Model: Deco X50-5G  
Hardware Version:
Firmware Version: Latest

I've had a pop up appear a few times in my Deco app:

 

> Forced to stop managing network

> Only one user at a time can remotely manage the network on one device. Manage the network again?

 

I am the only person who should be attempting to manage my network. Should I be worried that someone else has access to my network or is this something that people see fairly often?

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#1
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1 Accepted Solution
Re:"Forced to stop managing network"-Solution
2024-06-11 08:34:23 - last edited 2024-06-11 08:35:02

@doublej70 

 

Hello, thank you for posting in the community.

 

For any security concerns and to protect the network, please try the following:

 

1. Create a unique, complex password for your wireless network as well as your TP-Link account that includes a mix of uppercase and lowercase letters, numbers, and special characters. Avoid using common words, phrases, or personal information that could be easily guessed. And don't share your credentials with anyone else that you don't trust.

 

2. Enable 2FA on the Deco App to add an extra layer of security. You may check this thread for more details: Enable Two-Factor Authentication (2FA) for Deco APP.

 

3. Keep the Deco App as well as your Deco units' firmware up-to-date.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#6
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Re:"Forced to stop managing network"
2023-11-27 20:39:15

  @vitch 

I've only had my TP-Link a few days but I've also been receiving this msg in the app

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#2
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Re:"Forced to stop managing network"
2023-11-27 20:53:46

  @Bushnell1 It seems a bit suspect, does it not?

 

I'd kind of like it if it was possible to disable the remote management completely. I don't really need to manage my network when I'm not connected to it (although it's been so flakey recently that I have been managing it from my phone's 4g connection quite a lot!)...

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#3
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Re:"Forced to stop managing network"
2024-02-08 18:54:45

  @vitch 

 

This just happened to me 15minutes ago.  the phone used for the app stays at home and is for controlling smart devices (like a remote control).  No one else has the app or password.

 

 

Seems to me like someone in TP-Link is going where they shouldnt be  Or maybe they are trying to scare me into updating my p9 firmware which ive been putting off.

 

I changed my password just in case.

 

 

 

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#4
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Re:"Forced to stop managing network"
2024-06-11 03:33:03

  @vitch 

Not a single reply from tp link on this topic?? Same issue. 

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#5
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Re:"Forced to stop managing network"-Solution
2024-06-11 08:34:23 - last edited 2024-06-11 08:35:02

@doublej70 

 

Hello, thank you for posting in the community.

 

For any security concerns and to protect the network, please try the following:

 

1. Create a unique, complex password for your wireless network as well as your TP-Link account that includes a mix of uppercase and lowercase letters, numbers, and special characters. Avoid using common words, phrases, or personal information that could be easily guessed. And don't share your credentials with anyone else that you don't trust.

 

2. Enable 2FA on the Deco App to add an extra layer of security. You may check this thread for more details: Enable Two-Factor Authentication (2FA) for Deco APP.

 

3. Keep the Deco App as well as your Deco units' firmware up-to-date.

Nice to Meet You in Our TP-Link Community. Check Out the Latest Posts: Connect TP-Link Archer BE550 to Germany's DS-Lite (Dual Stack Lite) Internet via WAN Archer GE550 - BE9300 Tri-Band Wi-Fi 7 Gaming Router Archer BE800 New Firmware Added Support for EasyMesh in AP Mode, DoH&DoT, and 3-Band MLO Connection Archer AX90 New Firmware Added Support for EasyMesh and Ethernet Backhaul If you found a post or response helpful, please click Helpful (arrow pointing upward icon). If you are the author of a topic, remember to mark a helpful reply as the "Recommended Solution" (star icon) so that others can benefit from it.
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#6
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Re:"Forced to stop managing network"
a week ago

  Hi @Kevin_Z  !

 

I've tried these suggestions but still receive the same message - do you know if it's a bug?

 

Regards 

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#7
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Re:"Forced to stop managing network"
a week ago

  @RobAC 

Hi, I don't think it is a bug. If you constantly receive this notification, could you please refer to this link to help me submit the Deco APP log:

How to submit Deco APP log

 

Under Deco APP>Account>Log in Sectuiy, it will record the "Login in Activity". Is there any login history that is not from your mobile?

 

Thank you very much and best regards.

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#8
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