Deco M4 ethernet backhaul not working

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Deco M4 ethernet backhaul not working

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Deco M4 ethernet backhaul not working
Deco M4 ethernet backhaul not working
2024-01-16 10:35:39
Model: Deco M4  
Hardware Version:
Firmware Version: 1.4.2

Hi all,

 

I'm having daily issues with my Deco M4 on the upper floor since it decides to switch to the wireless connection with the other Deco downstairs instead of using the ethernet backhaul. When on wireless, I get around 1Mb/s download instead of the 250Mb/s I normally get when the backhaul is used. The connection on wireless is also very unstable.

 

My setup is:

 

M4_downstairs ------- switch TL-SG108 --------- M4_upstairs

 

I've seen that after removing the cable, restarting, turning both off, then up again, etc. (basically playing around with all options) it sometimes get the backhaul again and everything works fine for a few hours until it switches to wireless again.

 

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Re:Deco M4 ethernet backhaul not working
2024-01-17 05:57:04

  @Pablo_Reyes 

Hi, May I know how long have you had the Deco M4?

Did this issue start recently?

I noticed the firmware of Deco M4 is still 1.4.2 and it is suggested to update the firmware to 1.5.8 first to see whether it helped:

Deco M4(EU)_V2_1.5.8 Build 20230619

How to Update the Firmware of Deco

Thank you very much and best regards.

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