Deco X60, 95% slower speeds after firmware update

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Deco X60, 95% slower speeds after firmware update

This thread has been locked for further replies. You can start a new thread to share your ideas or ask questions.
Deco X60, 95% slower speeds after firmware update
Deco X60, 95% slower speeds after firmware update
2024-04-24 06:15:24 - last edited 2024-04-25 06:07:23
Model: Deco X60  
Hardware Version: V3
Firmware Version: 1.2.5 Build 20240106 Rel. 2319

Hi there,

 

The internet through WiFi Ethernet speeds have dropped considerably after the firmware update, from 600+ mbps down to 7-30 mbps.

 

I was looking to downgrade the firmware to revert this, but there doesn't seem to be one available. 

 

From the looks of the actual hardware itself, it says v3.2, but on the Web UI, it says its just v3 which is a little confusing. Would they be interchangable? 

What it says I should be using -> https://www.tp-link.com/uk/support/download/deco-x60/v3.20/#Firmware

 

v3 has older firmware but I'm unsure whether I can use that or not. - https://www.tp-link.com/uk/support/download/deco-x60/v3/#Firmware

 

Things that I've tried:

- Disabling QoS

- Changing Ethernet

- Factory resetting modem (using virgin router) 

- Tested it out directly on another router and the speeds are completely fine without Deco. 

- This was tested on multiple devices through Iphone, macbook, windows PC, tablet, all giving consistent results. 

 

 

Any help will be appreciated. 

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1 Accepted Solution
Re:Deco X60, 95% slower speeds after firmware update-Solution
2024-04-25 03:28:59 - last edited 2024-04-25 06:07:23

  @Chianca 

Hi, welcome to the community.

Deco X60(EU) V3 and V3.2 shared the same firmware download link so you could use Deco X60(EU)_V3_1.2.4 Build 20230601 if you plan to downgrade the firmware.

Please also try to restart the whole Mesh system once and check the speed again.

 

In the meantime, I'd like to follow up on your case via email to see whether there are any other suggestions from the engineers.

Please check whether you have received my email.

Thank you very much and best regards.

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Re:Deco X60, 95% slower speeds after firmware update-Solution
2024-04-25 03:28:59 - last edited 2024-04-25 06:07:23

  @Chianca 

Hi, welcome to the community.

Deco X60(EU) V3 and V3.2 shared the same firmware download link so you could use Deco X60(EU)_V3_1.2.4 Build 20230601 if you plan to downgrade the firmware.

Please also try to restart the whole Mesh system once and check the speed again.

 

In the meantime, I'd like to follow up on your case via email to see whether there are any other suggestions from the engineers.

Please check whether you have received my email.

Thank you very much and best regards.

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#2
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Re:Deco X60, 95% slower speeds after firmware update
2024-04-25 06:07:45

  @David-TP Thank you, I've downgraded and its working perfectly again! 

 

 

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