Connecting an X50-Outdoor Deco to indoor network - Frustration!
Several months ago, I fitted an X50-Outdoor Deco to my wifi system (3 x X55 and 3 x M5).
Due to the Weak signal (not surprising as my house is highly insulated with foiled plasterboard and cavity insulation board), I bought a poerline kit, specifically a TL-PA7017P.
Via the Powerline kit, the X50-Outdoor was connected to a satellite X55 and worked well for months.
Then suddenly the Outdoor Deco dropped the signal and kept showing as Offline. The Powerline kit connection was lost. I replaced the Powerline kit but now nothing will stay stable. Various nodes will simply drop offline, reconnect, then others will drop offline, then reconnect. Devices connected both wirelessly and via Ethernet will show as connected to other nodes (not the one they are actually connected to). This cycle happens until I disconnect the Ethernet cable, then everything stabilises.
I've tried connecting the Ethernet cable to the Main Deco, a satellite Deco, and to a switch. Nothing works. The network destablilises until I unplug the Ethernet cable.
I bought the outdoor Deco to stabilise the wifi cameras I have around the property. But its just not working, I cannot get a strong wifi connection between outdoors and indoors hence the outdoor Deco. I solved the issue with rh Powerline Kit for several months, but now I have this madness.
Can anyone advise why suddenly I cannot use a Powerline Kit to connect my Outdoor Deco to my indoor network. Or, if indeed something in the firmware has changes to stop this from being possible.
Thnaks.
So I tried the above Connection Preference. All seemed to work well for around 4 hours, then the X50-Outdoor started reporting offline again, taking the connection to the internet with it.
While I was at it, I changed from Router mode to AP Mode in case it made a difference. An hour went by, all was okay, and then it reported Offline, an again taking the internet connection with it.
All Decos flash Red. Unplugging the Ethernet cable solves both problems.
So, to answer your questions above:
The system comprises 9 Decos: 3 x X55, 3 x M5, 2 x E4R and 1 x X50-Outdoor. This done due to the construction of the house.
There is a Huawei 4G Router Ethernet linked to the Main Deco which is one of the X55.
The only other cable link is the X50-Outdoor to indoors. This done through the aforementioned TP-Link TL-PA7017P KIT Powerline Kit. I use a PoE160S PoE Injector to power the X50-Outdoor. I do use the Ethernet ports on four of the other Decos for various devices (TV, Set Top Box, several IoT Bridges that don't hhave wifi). I also have a TP-Link TL-SG1008D switch in the office for various peripherals.
It is reproducable, but takes between an hour and 4 hours to show up. Once the problem begins, only pulling the Ethernet link solves the problem.
Hi, Thanks for the notification.
I don't have other suggestions either. So I would like to follow up on your case via email and ask the senior engineer for further advice.
In the meantime, could you please help me check the following details:
Is the current topology like this:
Have you ever tried to temporarily remove the powerline TL-PA7017P kit and move the Deco X50-outdoor next to the main Deco X55 to test the Ethernet connection directly via an Ethernet cable?
Usually, we recommend using up to 6 satellite Deco units in a mesh system.-How many Deco units can I add to my Deco mesh network?
If possible, could you please try to simply the network topology a little bit, such as temporarily power off other satellite Deco X55/M5/E4, only leaving the main Deco X55 and satellite Deco X50-outdoor to see whether the same issue repeated, like:
Thank you very much and wait for your reply.
Best regards.
Thank you for your response.
The topology diagram you created is correct. In addition, I have tried connecting the indoor Ethernet connection to the Main Deco, a satellite Deco and the Switch with roughly the same issues.
I have not tried temporarily connecting the X50-Outdoor to the Main Deco with an Ethernet cable as this is very difficult due to where the outdoor Deco is located. It would take several hours to remove it from its current location to do this test. Even if the result was positive, its pointless as I cannot directly connect using Ethernet. If I could do it, I would have done so already.
I note you state you recommend "up to 6 Decos" in a household. However, your website contradicts your statement which states "10 or fewer". It was indeed this statement of 10 or fewer that prompted me to purchase the system I have. Knowing my house has foil-backed insulation strategically placed I knew I would have issues with wifi. This claim which allowed me to place satellite Decos strategically to push wifi to dead zone areas was why I purchased TP-Link Deco. So I ask which is the correct statement please: 6 Decos Max or up to 10 Decos?? (See attached screenshot)
I will attempt your suggestion on simplifying the network, but this will be a few days away as I work from home and am very busy at the moment. I will report back when I have completed the task.
Thank you.
