Random Disconnect.

Random Disconnect.

Random Disconnect.
Random Disconnect.
2024-08-03 18:09:28 - last edited 2 weeks ago
Model: Archer TX55E  
Hardware Version: V2
Firmware Version:

Hello.

I have used this product for 3 months. But I found a problem 2 weeks ago. It will disconnect every hour. It's only my computer. Other devices like the iPhone and iPad don't show this problem.
Does anyone else have the same problem as me and can fix it

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#1
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1 Accepted Solution
Re:Random Disconnect.-Solution
2024-08-06 09:45:02 - last edited 2 weeks ago

  @brightburn 

Hi, did you have an unstable issue on both 2.4GHz and 5Ghz Wi-Fi?

It is also suggested to install the following driver to see whether it helped or not:

https://www.intel.com/content/www/us/en/products/sku/204836/intel-wifi-6e-ax210-gig/downloads.html

 

Please also try to change the wireless channel and channel width to 48/80Mhz if possible.

Thank you very much and best regards.

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#2
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Re:Random Disconnect.-Solution
2024-08-06 09:45:02 - last edited 2 weeks ago

  @brightburn 

Hi, did you have an unstable issue on both 2.4GHz and 5Ghz Wi-Fi?

It is also suggested to install the following driver to see whether it helped or not:

https://www.intel.com/content/www/us/en/products/sku/204836/intel-wifi-6e-ax210-gig/downloads.html

 

Please also try to change the wireless channel and channel width to 48/80Mhz if possible.

Thank you very much and best regards.

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#2
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