Iphone internet not connected

Iphone internet not connected

Iphone internet not connected
Iphone internet not connected
2024-08-10 01:33:23
Model: Deco XE75 Pro  
Hardware Version: V2
Firmware Version: 1.2.10 Build 20240325 Rel. 57182

Hello, I have a dco XE75Pro, it is connected to a Tp-link VX220-G2v via adsl.

There is 2 satelites connected with the backhaul via Tp-link power over ethernet.

 

Two weeks ago the deco app popped up there was a firmware update, so i updated the system, since then we are having a error pop up on our iphones that there is no internet connection.

 

I have 2 Iphone SE gen2 and 1 Iphone SE gen3 and the error is coming up on all 3 of them. You open a app, it comes up there is no internet connection, you click keep using WiFI and the internet works.

 

There is no issue with computers connected to the network, the playstation or xbox's, the issue is with the iphones.

 

My wife works from home, and because of this issue with her phone, she blames me for everytime theres a network problem from her work and i cant convince her otherwise.

 

System has worked perfectly fine up until the firmware update

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Re:Iphone internet not connected
2024-09-03 09:35:17

  @NITROBUSA 

Hi, Thank you very much for the time and patience.

A new 1.2.11 was released a few days ago, it is also suggested to update to 1.2.11 first.

Deco XE75 Pro(US)_V2_1.2.11 Build 20240724

 

After that, please also try to disable "Private Address" on the iPhones:

https://support.apple.com/en-us/102509

 And change the IPV4 DNS server to 8.8.8.8/8.8.4.4

How to change DNS server settings on my Deco

Thanks again and best regards.

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