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DECO X50 - The satellite device is offline on the app while it actually works regularly

DECO X50 - The satellite device is offline on the app while it actually works regularly

DECO X50 - The satellite device is offline on the app while it actually works regularly
DECO X50 - The satellite device is offline on the app while it actually works regularly
2024-09-08 22:43:58
Tags: #Bug
Model: Deco X50  
Hardware Version: V1
Firmware Version: 20231229 rel 43148

For a few months it happens that the satellite device has been offline but in reality it works regularly.

What does this problem depend on?

Thank you

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IMG_3052.pngDownload
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Re:DECO X50 - The satellite device is offline on the app while it actually works regularly
2024-09-09 03:17:52

  @afazio 

Hi, Thank you very much for the feedback.

Please install the beta firmware here for Deco X50_V1.2 to see whether it helped:

Satellite Deco Units Work Well but Display Offline on the Deco APP

 

Wait for your reply and best regards.

▶Check What's Currently Going on With Deco ▶Deco Starts Supporting Changing Wireless Channels! ▶KidShield Now Open for Trial! Try to leave a Message if urgent help is required.
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Views: 182

Replies: 1

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