Hi

I've just added an X50 Outoor to my existing P9 network. Although it is connected to the network, the signal is weak, I believe, because it is connecting to the main P9 unit, which is upstairs and the furthest away from where the X50 unit is placed outside.

When I go onto the Deco app and select the X50, I see there is an option to change Connection Preference from Auto to one of the other Deco units, but every time I try and save my changes, I get the message "Failed to save the information. Please try again later."

No matter how many times I go back and retry, it will not let me save/change the connection preference. I see numerous other people in this forum with the same message, but no answer seems to be available on how to get around it.

I have tried to update the firmware, but the Deco App refuses to download the update, stopping at 50%. Via a web browser, I have installed it manually, but it doesn't seem to take effect, even after multiple reboots.

I have tried to remove the X50 from the network and re-add it, but still no difference.

Can someone from Deco please advise how to manually set which Deco P9 unit the X50 connects to so I can get a stronger signal? And is there another way I can update the firmware?

Many thanks