Hello Team,

I switched to TPLink from Asus to upgrade our house 3 months ago, but unfortunately, I've been having problems with wireless performance since then. I currently have BE800 and one unit of BE550 set as Easymesh. I am having the following problems:

 

Wireless:
- The BE800 has poor coverage compared to my old ASUS AX88. For example, a room on the second floor (as can be seen in the attached pictures) does not get any coverage.
- Unstable wifi, constant lag, and high latency. Testing locally by pinging router sudden jump in response time. Testing the public dns servers, sudden increase as well.
- Easymesh is not roaming correctly. Some clients connect to satellite BE550, which is far away (as can be seen in pictures), instead of connecting to BE800, which is 2 meters away (E.g., clients: Main TV, Mac Book -> BE550 first floor) (as you can see in the picture).  

- "Fire Cube" client connects to 2.4ghz.
- Standing with a wireless client such as (an iPhone 13) right beside BE550 for over 10 minutes does not roam the phone to BE550, so it stays connected to BE800.

Ethernet:

- Computer connect directly via Cat6 : Sudden jump/increase in response time when pinging the router locally.

- Sudden jump/increase in response time when pinging internet. (Issue persists even after changing ISP)

 

Connection:

- Fiber 2Gbps, SFP+ Port, PPPoE,

- Previously : Cable internet, bridge mode -> ethernet BE800 (Same problems)
Home Network:
- 15 Clients, (including 5 IoT connected to IoT 2.4ghz), ( 2 wired connection ).

- Mixed clients of Wifi 6 and 5 or older.
Settings:
- Please see the attached screenshots.

- Wifi 7 enabled ac/ax/be...

- MLO and 6GHZ disabled.

- 5Ghz including 160mhz.
- BE800 V1 : 1.1.6 Build 20240808 rel.26673(4341)
- BE550 : 1.0.11 Build 20240807 rel.25691
 

I have tried:

- Factory resetting both routers and setting up everything from the beginning. (no improvement)

- Disabling IoT 2.4ghz (minor improvement not sure)

- Measuring signals and analyzing the neighbouring channels.... Trying other wifi channels.

- Setting 2.4 to 20mhz only.

- Enabling and disabling various other wifi settings like airtime fairness, etc.

- Enabling and disabling

 

Unfortunately, at this point, I'm not sure if I made the right decision to invest in a TP-Link router. I'm hoping I can get some suggestions or advice in the community to improve the wireless performance to some degree. Thank you.