Archer AX73 - VPN Client status stuck on "Connecting"
Hello,
I just bought this router after testing some other brands/models, and I am trying to set up the VPN Client.
I have a paid ProtonVPN connection and added in all fields required by the router, choosing the OpenVPN type of connection.
However, it seems stuck on connecting.
I tried different countries, just to be sure, but the result is the same.
Checking the logs shows me nothing, apparently, which is surprising to me. Is there something I can do to get more info about why it's not connecting?
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@Joseph-TP thank you for the instructions.
Testing using openVPN made me realize I was using the wrong credentials.
In case others run into this issue, the username and password you need to use are not the one of your Proton Account but specific ones you will find in your user dashboard, in the section "Account → OpenVPN / IKEv2 username"
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Hello@theCrius ,
Welcome to our community.
Here are the steps to set up Open VPN on client on the router, please confirm that you have set it correctly:
1. Preparation, before configuring the VPN Client on the Router, you will need these details from your VPN providers:
1) VPN username and password.
2) VPN server address (domain name or IP address).
3) OpenVPN configuration file, the file usually ends with .ovpn.
4) Test the ovpn configuration file on your computer, make sure it works properly.
2. Login the Management interface of the Router, go to Advanced > VPN Client > Enable it and select OpenVPN Client.
3. Fill in the information required and import the ovpn file provided by your VPN provider.
4. Select the client devices that you want to use VPN with, only those selected clients' traffic will go through the VPN tunnel, other clients won't be affected.
Note1: If your VPN Provider provides multiple OpenVPN related files (including .ovpn, .crt, .key, etc.), you will have to merge the files before importing it into the Router, please follow this FAQ to merge the files first: Manually create the unified format for OpenVPN profile(CyberGhost OpenVPN Server).
For detailed instructions, please refer to this FAQ:How to install a VPN on TP-Link Wi-Fi Router(For expressVPN,nordvpn, etc) .
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@Joseph-TP thank you for the instructions.
Testing using openVPN made me realize I was using the wrong credentials.
In case others run into this issue, the username and password you need to use are not the one of your Proton Account but specific ones you will find in your user dashboard, in the section "Account → OpenVPN / IKEv2 username"
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Hello@theCrius ,
Thanks for getting back to me.
I am so glad to hear that you resolved the issue. And your experience sharing will be helpful to other users.
Have a good weekend~
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