Forums/
5G/4G Routers
2025-12-10 11:46:36
device connected but no internet
Hi, since a coulpe of days my divice is connected no internet. I put the sim in a different device and internet works. I have line, and no pin on the sim. How cai I solve the problem?
Forums/
Deco
2025-12-11 04:33:29
cannot add new BE5000 deco to existing X68 mesh
Im trying to add a new BE5000 unit to my existing X68 mesh, but when i try to add it as a satelite in the app it can never find it. (i can see the new deco unit in my wifi list) i've reset the new BE5
Forums/
Deco
2025-12-10 02:18:42
Deco X50-5G weird firmware update
I installed an X50-5G (V1) at my parents house earlier in the year. After lots of crashing issues I installed the newly released 1.3.0 which worked absolutely perfectly. Then last week I received a ph
Forums/
Deco
2025-12-10 08:23:58
Incorrectly showing "2 Decos Are Offline" in app
After applying the latest firmware offered by the app, my network now shows two Decos as being offline. Everything seems to work fine, but the app refuses to acknowedge "Office" and "Hallway". The mod
Forums/
Deco
2025-12-10 10:34:08
Persistently Losing Network & Parental Controls
Hi. I have 3 x Deco X50 units in my house. The main Deco is connected via ethernet to the modem and incoming fibre broadband with the other 2 Decos creating a network around the house as normal. Perio
Forums/
Deco
2025-12-10 13:36:25
What is the difference between these 2 dns settings?
One from DHCP server, another from internet connection setting. Should I set both of them to have the same value?

